Project list
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With project lists you can...
- Create multiple lists
- Plan out the products you need for your project
- Add your completed Project List directly to your cart
Please sign in or create an account to use Project Lists
Project list
Sign in to your account
With project lists you can...
Please sign in or create an account to use Project Lists
Please check the listing first, and if returns are accepted, then you are welcome to return it to us up to 30 days after you received it for your choice of exchange or full refund, excluding original delivery costs. Items returned must be in brand new, unused condition, in their original shipped packaging. Products must be unopened with original manufacturer seals still intact, or we cannot accept them back.
Return shipping costs are non-refundable. For exchanges, we will cover the cost of sending a replacement product back to you.
2.You received the wrong item, or it arrived damaged
All orders leave our warehouse in brand new undamaged condition. If you have received the wrong product or your item arrives damaged, we will replace it for you (or if stocks are exhausted, refund you in full) and reimburse you for any return shipping costs you incur to return the item to us. Please send us a copy of the receipt for any shipping costs you incur.
All claims for damaged items must be made within 2 business days of receiving your order. It is important that you open your order as soon as you get it, and notify us immediately if there is any damage.
Please take photographs of the damage and send them to us via email so we can report it to our insurer, carrier and fulfilment team.
3.The item is faulty Your purchase automatically comes with protections under Australian Consumer
Law that cannot be excluded. Should your product be faulty, we will happily replace it for you (or if stocks are exhausted, refund you) excluding original delivery costs.
Redelivery Charges
Please note before ordering that refusal of delivery or subsequent return of an order to us by our Shipping Services Post defined as a "Return To Sender" will be charged incur an additional flat rate of $8.95 for the cost of return to our warehouse.. If a parcel is marked by our Shipping Services as "Return To Sender" because of any of these reasons and not limited to just these scenarios:
1. An incorrect address is provided by the customer during checkout,
2. Customer refuses to accept delivery for a change of mind
3. Customer did not collect the parcel from the Parcel Collection Point - after a missed delivery card was issued - before it was returned to us, the flat rate fee of $8.95 will apply. If you would like the order to be sent back to you, you will need to pay an additional delivery fee as per the standard charges .