Joyreap is an Australia retail online store located in Melbourne. We provide high quality products manufactured from our trusted and top manufacturers. Dedicated to provide our customers with the best prices and biggest range of products, to make sure our customers will come back and shop with us again with satisfaction. Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Shipping\nWe offer free delivery service across Domestic Australia.\nAll items are dispatched from our warehouse in Melbourne, Australia.\nWe currently dispatch only to addresses within Australia.\nwe work with different courier partners, the type of courier used is dependent upon size and weight of each item and the delivery location. \nUnder normal conditions, delivery will take between 3 and 8 working days after dispatch, depending on your location. Remote areas will required longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order.\nSome products may be dispatched in more than one carton.\nWe aim to dispatch all products within one working day after your full payment is made. \nAdditional postage fees may apply for re-delivery or re-direction requests.\nBuyers must agree with the above postage and handling terms before purchase.

We accept free returns due to product quality issues. You can return a product for up to 30 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. Want to know how to return and get a full refund, please contact us. Please contact our customer service team immediately if: • You changed your mind and wish to request a return • Your product was damaged during transit • You are not satisfied with any product that you have purchased. we accept a 14 day COM (change of mind) policy when you change their mind, but you need to pay for return costs and the item must is in brand new resell-able condition. Applicable freight fees will be deducted from your refund in cases where you changed your mind about your purchase and wish to return the product. This also applies to orders canceled while in transit. All returns must be directed through Customer Service. Please do not return or post items before obtaining instructions from us. If you do, there is a risk that your returned item may not be identifiable and accepted. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email.