iWorld established in 2006 is family owned company specialising in curriculum aligned STEM/STEAM (Science, Technology, Engineering, Arts and Mathematics) educational products and nostalgic audio products in Vinyl record players and karaoke machines. Our educational products are the only STEM/STEAM products specifically mapped for Australian ACARA, NSW Science & Technology Syllabus and New Zealand Digital Technology curriculums. Our kits develop a love and interest in STEM/STEAM while developing important skills of problem solving, design process, collaboration and resilience. To make them easy to implement all kits come with curriculum linked lesson plans, supporting and training videos and project plans. Our kits are: open ended and only dependent on students interests and creativity, embrace failure as an important part of learning, encourage imagination, exploration and critical thinking. With Music at our core, our Crosley (vinyl record players) and Singing Machine brands (karaoke machines) draw inspiration from the past to create products that are an extension of our consumer ’s unique personality, voice, fashion and lifestyle. With over 30 years of bringing stylish music to the people, the Crosley and Singing Machine brands strives to innovate and continue to be the biggest trendsetter of the physical music and karaoke resurgence. Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Shipping is available for domestic orders within Australia only. Standard 48 hours processing and handling time apply before despatch.

TECHNICAL SUPPORT AND MANUFACTURERS WARRANTY PROCEDURE All of our technical support and warranty is handled by our independent electronics repair partner Australia wide in Mark’s Electronics. Email: iworld@markselectronics.com.au Phone:- 1300 045 518 To Submit A Product Return/Repair Request Form – https://iworld.myservicestatus.info 30 DAY MONEY BACK RETURN POLICY If you are unhappy with your item for whatever reason, simply return it to us for a replacement, exchange or refund. We will ask you to follow our returns process. If the box is damaged, or if the item is used, then a 20% restocking fee may apply. We do not cover return shipping for change of mind purchases. To Submit A Product Return Form – https://iworld.myservicestatus.info RETURN PROCESS If you have a problem with your goods, please contact us via our online RMA portal – https://iworld.myservicestatus.info . We will investigate your issues and advise you whether your product may be returned and, where required, provide you with instructions on how to return your goods. Once an item is returned we will either inspect your goods and investigate any claimed defect. If we do not believe a remedy is applicable upon inspecting your goods (for example, where we believe the goods have been misused, or there was a failure to use in accordance with manufacturer’s instructions, used it in an abnormal way or there has been a failure to take reasonable care), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment. Refunds will be issued using the payment method used for purchase. We aim to process refunds and replacements within 30 days of receipt by us of the original product. CHANGE OF MIND PROCESS We may, at our sole discretion, allow a return for exchange or refund of product on a case-by-case basis, provided that the item in question is:? – returned within 30 days of order; – not used or worn (with original accessories and/or packaging); – in a resalable condition; and not damaged in any way. You are responsible for payment of return postage on your order. Change of mind returns are not accepted for In ear Headphones due to hygienic reasons. Remedies for defective goods are still available. To Submit A Product Return Form – https://iworld.myservicestatus.info DEFECTIVE GOODS All goods sold by iWorld Australia come with a 12 month guarantee from the date of purchase that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.