Bunnings Warehouse

Irvings Auto Spa

Irvings Auto Spa

Born from small beginnings in regional Australia, Irving’s Auto Spa is fast becoming one of the countries most exciting and relied on brands for highly absorbent and easy to use vehicle drying/cleaning towels. Whether you’re rolling out of the car wash, working on your vehicle at home or caring for it on the go. You'll find Irvings's range of drying towels useful for all manner of tasks, even around the house too.

That’s why we create thoughtfully designed products for everyday drivers and car enthusiasts alike, with a special focus on high-absorbency vehicle drying towels. From the family car and work ute to the 4WD, caravan or weekend pride and joy, Irving’s helps make washing, drying and caring for your vehicle more convenient. And our towels are useful around the home too, bringing their absorbency and versatility to everyday household drying tasks. Designed in Australia and created for people who value quality, practicality and a fair price, Irving’s brings a high end towel and product line that actually works within reach of everyone.

Bunnings’ lowest prices policy and price guarantee do not apply to products sold directly by Bunnings’ Trusted Sellers.

Irvings Auto Spa Shipping Policy

Shipping Policy

Orders are dispatched from Albury, NSW and are sent using Australia Post. We aim to dispatch orders within 1 business day of receiving your order. During particularly busy periods, weekends or public holidays, please allow up to 2 business days for dispatch.

Estimated Delivery Timeframes

Once your order has been dispatched, estimated standard delivery times are:

NSW: approximately 2–4 business days.

Interstate destinations: approximately 3–6 business days.

Regional, rural, remote, island and other difficult-to-service locations may take longer depending on the destination and Australia Post service availability.

Delivery timeframes are estimates and may be affected by circumstances outside our control, including carrier delays, severe weather, public holidays, peak delivery periods or disruptions within the Australia Post network.

Shipping Locations

We ship to eligible Australian addresses serviced by Australia Post across New South Wales, the Australian Capital Territory, Victoria, Queensland, South Australia, Western Australia, Tasmania and the Northern Territory, including regional and rural areas.

Remote and difficult-to-service locations may experience longer delivery times. Some Australian external territories or addresses may not be available through our current shipping network. If a delivery location is not available as an option during checkout, we are currently unable to ship to that location.

Shipping Costs

Standard shipping is free for orders of $99 or more.

For orders under $99, shipping charges apply and the applicable shipping cost will be displayed at checkout based on the delivery location and Bunnings Marketplace shipping zone.

Tracking

Once your order has been dispatched, tracking information will be provided through your Bunnings Marketplace order where available, allowing you to follow the progress of your delivery.

Missing, Damaged or Delayed Orders

If your order is missing, arrives damaged, or has not arrived within the expected delivery timeframe, please contact us through the Bunnings Marketplace Contact Seller function as soon as possible.

Please provide your order details and a description of the issue. If an item has arrived damaged, please also provide photographs of the item and packaging where possible. We will investigate the delivery with Australia Post and work with you to arrange an appropriate resolution.

For any other questions or assistance relating to the shipping or delivery of your order, please contact us through the Bunnings Marketplace Contact Seller function.

Irvings Auto Spa Return Policy

Returns & Refund Policy

At Irving's Auto Spa, we take pride in the quality of our products and are committed to providing excellent customer service.

Change of Mind Returns

If you change your mind about your purchase, you may request a return within 14 days of receiving your order, provided that:

* The item is unused.
* The item is in its original packaging.
* The item is in a resellable condition.
* Proof of purchase is provided.

Customers are responsible for the cost of return shipping for change of mind returns.

Faulty or Damaged Items

If you believe you have received a faulty or damaged item, please contact us within 14 days of receiving your order.

The product must be returned to Irving's Auto Spa for inspection before a replacement, repair or refund can be approved. We may request photos to assist with the assessment process; however, an inspection of the returned product may still be required.

If the product is confirmed to be faulty or damaged prior to delivery, we will provide a replacement, repair or refund as appropriate. Where the claim is approved, we will also cover the reasonable cost of return shipping.

If you receive an incorrect item or an item that does not match the product description, you may return it to a Bunnings store and we will arrange for the correct item to be sent to you at no additional cost. If you choose to keep an incorrectly supplied item that is of a lower value than the item originally purchased, we will refund the difference between the price you paid and the price of the item received. If the correct item is unavailable, you may choose a refund or an alternative replacement. Where an agreed replacement is of a lower value, the difference will be refunded; where it is of a higher value, any additional amount will be confirmed with you before proceeding.

Return Process

If you need return assistance please contact us through the Bunnings Marketplace contact seller function and a member of our team will assist you.

Refunds

Once your returned item has been received and inspected, we will notify you of the outcome. If approved, your refund will be processed to your original payment method as soon as practicable. Processing times may vary depending on your payment provider.

Our return policy does not exclude, restrict or limit your rights and remedies under the Australian Consumer Law (ACL), including your rights where goods are faulty, damaged, incorrect or not as described.