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i-team ANZ

i-team ANZ

As part of the globally renowned i-team Global, with over 30 years of experience in manufacturing commercial cleaning equipment, i-team ANZ brings cutting-edge solutions to Australia and New Zealand. Established in 2020, we've been revolutionizing the cleaning industry across the region ever since.

At i-team ANZ, our goal values are to inquire, innovate, and inspire the cleaning industry. We're proud to introduce our flagship product, the i-mop – the ultimate floor scrubber that redefines mopping. With innovative technology and unparalleled performance, the i-mop changes the way you think about cleaning.

But we're more than just machines. We're dedicated to providing exceptional service and support, ensuring that our customers receive the best solutions tailored to their needs. When you choose i-team ANZ, you're not just getting cleaning equipment – you're getting a partner committed to your cleanliness and success.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

i-team ANZ Shipping Policy

Orders may be subject to delivery fees payable by the Purchaser, as calculated at the point of checkout on our website.

i-team will endeavour to dispatch all Goods from our Sydney, NSW warehouse, or our Auckland, NZ warehouse within 48 hours from order placement. The time for delivery will vary depending on the delivery location, with remote and regional orders adding additional transit time. The total time for delivery anywhere in Australia or New Zealand should not normally be longer than 14 days from order placement.

Any time or date provided by i-team for completion, delivery and/or dispatch is an estimate only and does not constitute a representation, or term of the contract, nor shall it be part of the description of the Goods and is not of the essence of the contract.

i-team is deemed to have delivered the Goods when they are made available for unloading at the Purchaser’s nominated delivery address. i-team will use whichever carrier it deems to be the most suitable for the delivery to the Purchasers delivery location.

i-team ANZ Return Policy

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.

i-team acknowledges that where the Australian Consumer Law (Hereafter referred to as ACL) applies with respect to Goods, certain guarantees and rights are provided by the ACL.

Any rights provided to the Purchaser by the ACL that by statute cannot be excluded that are inconsistent with any term of these Conditions are to prevail over any terms of these Conditions to the extent of the inconsistency.
Nothing in these Conditions purports to derogate from or exclude any rights provided by the ACL that by statute cannot be excluded or modified.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Except as provided otherwise by the ACL, returns of other goods are subject to the approval of i-team at its absolute discretion upon receipt of a written request from the Purchaser. Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like used items, custom products (such as special orders or personalized items), and obsolete items. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Once approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.