Welcome to Hooked Online your ultimate destination for premium brand name fishing tackle at unbeatable prices. Since our humble beginnings in 2010 as a small family business on the Gold Coast, we have evolved into one of Australia's largest online fishing tackle retailers.

What sets us apart is our unique blend of big-company benefits and personalized service. As we've grown, we've harnessed the advantages of larger companies, enabling us to offer competitive pricing and exceptional shipping rates. However, we remain firmly committed to maintaining the personal touch and care that sets us apart. When you shop with us, you can expect a truly exceptional and tailored shopping experience.

Our extensive selection of fishing tackle features only the highest quality brand name products. We understand that fishing enthusiasts demand the best tools for their passion, and we take pride in curating a range that meets their exacting standards. From rods and reels to lures, lines, and accessories, we have everything you need to enhance your fishing experience and reel in the big catch.

We have all the benefits of bigger companies such as great shipping rates and competitive pricing. Combined with the personal touch and care of our customer service team you are guaranteed a great shopping experience.

At Hooked Online we have an unwavering commitment to providing the very best in customer satisfaction. It has always been our company’s culture that customer service comes before anything else. We always go the ‘extra mile’ to ensure that each customer receives the very best service we can possibly offer.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Most orders paid for by 2.00pm are posted same day (excluding Public Holidays & weekends).
\nWe use Australia Post for most orders - all parcels are sent with a tracking number for piece of mind.
\nBulky items and fishing rods over 1050mm are sent via a courier service*.\n*Motors, fishing rods over 1050mm and bulky parcels cannot be sent to a PO Box or office building due to the package size. Recipient must be present to sign for the consignment. Some postcodes may not be covered by our courier company\n\nPlease note: As we use Australia Post to deliver most of our parcels, Australia Post will require a signature from an occupant at the specified delivery address at the time of delivery, if no one is available to sign for the parcel a card will be left and the parcel re-directed to the nearest Post Office.

\n\nYou will then be responsible for collecting the parcel from the Post Office. Please ensure your address details are correct as Hooked Online will not be responsible or liable for redelivery costs.

\n\nHooked Online strongly recommends all deliveries be shipped to an address that is attended during business hours, to minimize the chance of any redelivery, delays and/or fees.

\n\nDelivery Time Frames
\nMost of our parcels arrive within 72 hours. We use a Australia Post e-parcel with delivery times of between 1 - 10 business days, depending on your delivery location. Australia Post deliveries are made during business hours, Monday to Friday only.

\n\nDelivery to a PO Box/post office
\nYes we deliver to all Australian Post office boxes. With the exception of motors, bulky items and fishing rods over 1050mm in length. We are happy to deliver to an alternate work address if this would suit. Please contact us via the contact seller link in your Bunnings order confirmation email.

For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email. We accept all change of mind returns as long as :
It is lodged within 30 days of delivery
It is in its original packaging, including instruction manuals and all accessories
The Box/Packaging is unworn, unopened, unused and in its original condition Any sewn-in/Attached labels are still attached
Do bear in mind that all postage charges are the responsibility of the customer and refunds will incur a 20% administration and handling fee to a minimum of $9.95.

The product is damaged or not working properly. What do I do?
Occasionally, the product you receive may have been damaged in transit, is not working properly, or may have a missing part. When that happens, please contact us via the contact seller link in your Bunnings order confirmation email.

We will pay for the postage of the broken item back to us for repair. If it cannot be repaired, we will send you a brand new replacement. You will need to call us first to arrange a reply paid label to ensure the safe return of your item.

The product isn't the same as what was shown on the website. What do I do? In rare circumstances, product descriptions may be slightly inaccurate due to new models being released or features being added or removed.
If you receive a product from us that is not as described on the website, we will gladly accept your return.