For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email.
We accept all change of mind returns as long as :
It is lodged within 30 days of delivery
It is in its original packaging, including instruction manuals and all accessories
The Box/Packaging is unworn, unopened, unused and in its original condition
Any sewn-in/Attached labels are still attached
Do bear in mind that all postage charges are the responsibility of the customer and refunds will incur a 20% administration and handling fee to a minimum of $9.95.
The product is damaged or not working properly. What do I do?
Occasionally, the product you receive may have been damaged in transit, is not working properly, or may have a missing part. When that happens, please contact us via the contact seller link in your Bunnings order confirmation email.
We will pay for the postage of the broken item back to us for repair. If it cannot be repaired, we will send you a brand new replacement. You will need to call us first to arrange a reply paid label to ensure the safe return of your item.
The product isn't the same as what was shown on the website. What do I do?
In rare circumstances, product descriptions may be slightly inaccurate due to new models being released or features being added or removed.
If you receive a product from us that is not as described on the website, we will gladly accept your return.