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Hide & Seek Kids

Hide & Seek Kids

At Hide & Seek Kids, we specialise in offering quality timber cubby houses and outdoor play equipment that spark imagination and bring joy to Aussie backyards. Proudly family-owned and operated, we focus on safety, durability, and timeless designs that kids love and parents trust. Whether it's for adventure, creativity, or outdoor fun, our cubbies are built to grow with your family.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Hide & Seek Kids Shipping Policy

Dispatch Timeframes:
- Orders are typically dispatched within 1 to 2 business days.
- During peak periods or promotional events, dispatch times may be extended.
- Once your order is dispatched, a notification with tracking details will be sent to your email.

Delivery Information:
- Deliveries are made to the curbside or ground level at the front of your property, provided there is clear and safe access.
- Our delivery partners are unable to carry items upstairs, enter homes, or provide installation/removal services.
- For items exceeding 40kg, assistance may be required for unloading if a tailgate service is not available.
- A valid contact number is essential to facilitate the delivery process.

Address Changes:
- Once an order has been dispatched, we are unable to alter the delivery address.
- If a redirection is necessary, additional fees may apply, and delivery times may be affected.

Delivery Delays:
- While we strive to meet estimated delivery times, delays may occur due to factors beyond our control, such as peak seasons or unforeseen events.

Hide & Seek Kids Return Policy

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.

You may return your item within 14 days of delivery, provided that:

- The item is in its original packaging
- The item is unused and has not been assembled or unpacked
- The item is in the same condition as received

Once we receive the returned item, our team will inspect it and process your refund within 3 business days.

Important Notes:
- Return shipping is the responsibility of the customer
- Original shipping costs are non-refundable
- It is highly recommended that shipping insurance is purchased when returning items, as any damage incurred during transit is the customer’s responsibility