Health Within Returns Policy
For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.
We have a 30-day return policy. Products returned without prior approval may not be accepted.
Change-of-mind returns
We accept change-of-mind returns requested within 14 days of delivery, provided that the product:
is unopened and unused;
has its tamper-evident seal intact;
is in its original packaging;
is undamaged; and
remains in a clean and resalable condition.
For health, hygiene and product-integrity reasons, opened animal supplements cannot be returned for change of mind.
Customers are responsible for the cost and safe delivery of change-of-mind returns. A refund will be processed to the original payment method after the returned product has been received and inspected.
Damaged, incorrect, faulty or misdescribed products
Please contact us as soon as possible if a product arrives damaged, incorrect, faulty, expired or materially different from its description. We may request photographs, batch details or other reasonable information to assist with assessing the issue.
Where a product does not meet the consumer guarantees under the Australian Consumer Law, Health Within will provide the appropriate remedy, which may include a replacement or refund. We will cover reasonable return postage for an approved claim where required.
This policy does not exclude, restrict or modify any rights or remedies available under the Australian Consumer Law.