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GTmall

GTmall

A one stop shop for pet supplier products, established in 2004. Australian operated, all products are sourced by our team, and directly imported by us to then sell to the public without the middleman between, our product quality and price are unbeatable.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

GTmall Shipping Policy

All orders will be dispatched within 1-2 working days with tracking details provided. We use Australia Post for small items, and Allied Express for large and bulky items.

All orders are dispatched from Sydney. Average delivery times from Sydney are listed below:

Deliveries to Sydney metropolitan take on average\t1 business days to arrive.
Deliveries to ACT New South Wales countries take on average 2 business days to arrive.
Deliveries to Melbourne metropolitan take on average 2 business days to arrive.
Deliveries to Victoria countries take on average 3 business days to arrive.
Deliveries to Adelaide, Brisbane metropolitan take on average 2 business days to arrive
Deliveries to QLD, SA countries take on average 3 business days to arrive
Deliveries to TAS, WA and NT take on average\t3 to 6 business days to arrive.

Unfortunately we are unable to guarantee delivery times due to inconsistent postal standards across the country. We will work with our delivery partners to resolve any issues as quickly as possible.

GTmall Return Policy

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.

Should a customer receive any product which is faulty, then the customer must notify GTmall within 14 days and discuss to resend the product back for replacement.
NON-DEFECTIVE returns can be accepted directly by GTmall within 14 days from the invoice date, at GTmall discretion for refund or exchange.

All NON-DEFECTIVE returns are subject to a 15% percent restocking fee. GTmall reserves the right to authorise product returns beyond 14 days from the invoice date. Original shipping charges are not refunded on returned items.