Grumpi designs practical, comfortable furniture made for real homes. Easy to use, easy to love, and built for everyday living.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers

Shipping Policy

For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email

We ship Australia-wide — straight to your door, vacuum-packed and full of promise.*

What to Expect:
You’ll receive an order confirmation email right after purchase
Orders are typically dispatched within 1–3 business days
Tracking details will be emailed once your Grumpi is on the move

Delivery times vary based on your location, but we aim to keep it under 7 days, fast and fuss-free
Our Delivery Partners

We work with trusted carriers including Direct Freight Express, Australia Post, Sendle, and other reputable courier networks to get your order to you safely.

Delivery Areas
We’re growing — but we don’t deliver everywhere just yet.
If you’re unable to place an order at checkout, it may mean your area isn’t currently covered.
We’re working on expanding our reach, because everyone deserves a Grumpi.

Delivery Issues
Grumpi Furniture is not liable for delays caused by third-party couriers.
If your order is lost or damaged in transit, please contact us immediately and we’ll help sort it out.

Returns & Warranty

Changed your mind? No worries — we get it.

If your Grumpi isn’t the perfect match, here’s how returns and warranty work.

?? Return Window

You have 30 days from delivery to request a return.

?? Conditions for Return

To be eligible for a return:





Items must be unused, unassembled, and unopened



Products must remain vacuum-sealed and in their original packaging



All accessories, inserts and tags must be included



Return shipping costs are the responsibility of the customer, unless the item is faulty or we’ve made a mistake



We recommend using a trackable shipping method, as we can’t guarantee receipt of untracked returns

If these conditions aren’t met, we may be unable to accept the return or may offer a partial refund at our discretion.

?? Important: No Returns on Opened Vacuum-Sealed Items

Many Grumpi products arrive compressed in a box and expand once opened.
Once the vacuum seal is broken or the product has expanded, it cannot be returned or re-packed — physics, unfortunately, is not on our side.

Think of it like returning a cake after taking a bite.
If you’re unsure, don’t open it just yet. Admire it through the bag first — like a squishy piece of modern art.

?? How to Initiate a Return

Email with:





Your order number



The item(s) you’d like to return



The reason for return

Our team will guide you through the next steps.

?? Refunds

Once your return is received and inspected, refunds will be processed to your original payment method within 7 business days.

Please note:





Original shipping fees are non-refundable, unless the return is due to an error on our end



Refund timing may vary slightly depending on your bank or payment provider

?? Warranty

All Grumpi products come with a 12-month warranty covering manufacturing faults or defects under normal household use.

The warranty does not cover:





Normal wear and tear



Damage caused by misuse, spills, pets, sharp objects, or improper care



Changes in firmness or shape that occur naturally as the product settles

If you believe your item is faulty, email with photos and your order number, and we’ll make it right.

For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email