Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsGreens Australia
Greens is a NZ owned and operated family business specialising in combining form and function into beautiful tapware and shower designs. We are dedicated to delivering superior quality and design delivering you luxury at an affordable price. Our tapware and shower products and technologies offer you experiences tailored to you everyday needs. Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers
Greens Australia Shipping Policy
All items are dispatched from our warehouse in Melbourne, Australia.
Under normal conditions, delivery will take between 3 and 8 working days after dispatch, depending on your location. Remote areas will required longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order
We work with different courier partners to provide reasonable freight costs and quality service. We work with StarTrack to process all orders.
Postage and handling fees are calculated based on the weight and size of each product. Hence discounts on freight costs are not available.
Combined postage for different products is not available as size and weight limitations generally prevent items from being dispatched in one consignment.
Some products may be dispatched in more than one carton.
We aim to dispatch all products within one working day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
Buyers must agree with the above postage and handling terms before purchase
Under normal conditions, delivery will take between 3 and 8 working days after dispatch, depending on your location. Remote areas will required longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order
We work with different courier partners to provide reasonable freight costs and quality service. We work with StarTrack to process all orders.
Postage and handling fees are calculated based on the weight and size of each product. Hence discounts on freight costs are not available.
Combined postage for different products is not available as size and weight limitations generally prevent items from being dispatched in one consignment.
Some products may be dispatched in more than one carton.
We aim to dispatch all products within one working day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
Buyers must agree with the above postage and handling terms before purchase
Greens Australia Return Policy
For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.
Change of Mind/Exchanges
We have a 28-day Change of Mind return policy, which means you have 28 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unsealed and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. For Change of Mind returns buyer is responsible for the cost of shipping the product to us. You must first contact us requesting a return. Items sent back to us without first requesting a return will not be accepted. The purchase value of the returned product will be refunded but not the original shipping costs if applicable. All items must be returned within 28 days from receipt. For Exchange returns the fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Damages and other issues
Please inspect your order upon arrival and contact us immediately via your Bunnings order confirmation email if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and assist. If replacement or return is required we will provide pre-paid shipping label and instructions on how to send.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3 days of approval. Please remember it can take up to 10 days for your bank or credit card company to process and post the refund too.
Change of Mind/Exchanges
We have a 28-day Change of Mind return policy, which means you have 28 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unsealed and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. For Change of Mind returns buyer is responsible for the cost of shipping the product to us. You must first contact us requesting a return. Items sent back to us without first requesting a return will not be accepted. The purchase value of the returned product will be refunded but not the original shipping costs if applicable. All items must be returned within 28 days from receipt. For Exchange returns the fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Damages and other issues
Please inspect your order upon arrival and contact us immediately via your Bunnings order confirmation email if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and assist. If replacement or return is required we will provide pre-paid shipping label and instructions on how to send.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3 days of approval. Please remember it can take up to 10 days for your bank or credit card company to process and post the refund too.