The ultimate range of garden carts offering user focused solution for all your garden and lifestyle needs. The Gorilla Carts range of poly and steel carts are renowned worldwide for their robust functionally, quality, and cutting edge designs.

“Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.”

Shipping Gorilla Carts products are dispatched directly from our Australian warehouse network using trusted national freight carriers. Orders are processed promptly to ensure the fastest possible delivery.
Orders are typically dispatched within 1–2 business days.
Delivery times vary depending on your location, with most metro areas receiving orders within 2–7 business days and regional or remote areas requiring additional transit time.
Once your order has been dispatched, you will receive tracking details to monitor your delivery.

Delivery
Due to the size and weight of many Gorilla Carts products:
Delivery is to the ground-floor entrance or driveway of the nominated address only.
Customers must ensure there is safe and suitable access for delivery.
Some large items may require assistance to unload from the carrier vehicle.
Deliveries are generally made during normal business hours, Monday to Friday.
If delivery cannot be completed due to incorrect address details, restricted access, or no safe location to leave the goods, additional redelivery charges may apply. This aligns with Bunnings Marketplace delivery conditions.
Regional & Remote Areas
Additional delivery time may apply for regional and remote locations. In some cases, deliveries may be directed to the nearest freight depot for collection where required by the carrier.
Authority to Leave
Where safe to do so, the delivery carrier may leave your order at the nominated address without obtaining a signature. For any delivery enquiries or shipping issues, please contact us via the Contact Seller link in your Bunnings order confirmation email.

Returns & Refunds Policy (Marketplace Orders)

We want you to be satisfied with your purchase. If you need to return an item, please review the below conditions:

Change of Mind Returns

Returns are accepted within 30 days of delivery.
Items must be unused, in original packaging, and in a resalable condition.
Reverse freight (return shipping) costs will be the responsibility of the customer and will be deducted from any refund where applicable.

Faulty, Damaged or Incorrect Items
If your item arrives faulty, damaged, incorrect, or not as described, contact us as soon as reasonably practicable via the Contact Seller link in your Bunnings order confirmation email.
We will arrange a replacement, repair, or refund in line with your rights under the Australian Consumer Law.
In these cases, return freight will be covered by us.

Return Process
Contact our customer service team with your order details and reason for return.
Once approved, you will be provided with return instructions.
Items must not be returned without prior approval.

Refunds
Refunds will be processed once the returned item has been received and inspected.
Original shipping costs are non-refundable unless the item is faulty or incorrect.


“For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.”