We will ship your order using the fastest, safest, and most reliable method possible. Therefore, we have established strong relationships with some of the best delivery companies nationwide such as TNT, Shippit, Hunter Express, Australia Post and Toll. Every product on our site has been carefully selected to ship by a particular shipping method in order to provide you with an optimal delivery experience. When your order to be shipped, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment.

Small Parcel: Whenever possible we will ship smaller, lighter items via Australia Post. Australia Post provides the most reliable method of shipping available for many items we sell. Depending on how close you are to the shipping warehouse, your item will arrive between 1 and 5 business days after it leaves the warehouse.

Large Parcel - Many items we sell are too large or too heavy to ship using Australia Post. Therefore, our best option is to ship it to you using a common carrier Toll. The most important thing to remember about Toll large parcel delivery is that you must inspect the package at the time of delivery. If the box has any damage, or if there is any reason for you to be at all concerned about damage, please write "PRODUCT DAMAGED" clearly on the sheet that they ask you to sign. This simply insures that if there is any damage, it will be easy to take care of the problem. If you are ordering a large item, please keep in mind that you may need to give driver a hand to bring it into your house.