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Gentrax

Gentrax

BUSINESS OVERVIEW
Tough, smart, and versatile, Gentrax has emerged as a premier choice among Australians seeking alternative energy solutions.
Established in 2012, Gentrax started its journey with the production of cutting-edge inverter generators that disrupted the outdoor power category with pure sine wave output at super-affordable pricing. Recently, the brand delved into LiFePO4 batteries further cementing its position as a trusted brand for power needs across applications such as camping, marine-use, home power back up and recreation.

BRAND VALUES
Purpose-driven
Over the past decade, we've revolutionized the alternative energy market with our affordable, high-quality portable generators. Now, we've expanded our offerings with top-notch LiFePO4 batteries for even more power solutions.

Safe and Sustainable
All Gentrax generators are RCM Australian Standards, United States EPA, and GS (Europe) approved, and Euro 5 certified, making them safe for you and the environment. Our LiFePO4 batteries also meet all industry standards and offer increased protection thanks to their built-in BMS that automatically protects against overheating, overcharging, and over-discharging.

People-focused Innovation
Products come and go. Technologies evolve. But Gentrax continues to adhere to one core principle: Creating meaningful innovation that improves people’s lives.

Proudly Australian
Gentrax is Australian-owned and operated. All Gentrax products are built and tested for Australia’s harsh conditions and shipped from our warehouse in NSW, Australia.

PRODUCT RANGE
Inverter Generators
Gentrax is renowned for its world-class inverter generators. All units produce a pure sine wave output safe for running sensitive devices and are equipped with an eco-mode switch for increased fuel efficiency. Designed with the Aussie outdoors in mind, Gentrax generators are UV-tested, Euro-5 certified, and have an average noise level of 58dB @ 7m for peaceful operation.

LiFePO4 Batteries
Powerful, portable, and practical, Gentrax LiFePO4 batteries are the perfect upgrade for any campsite or RV. These power packs boast a superior lithium composition and are engineered to deliver 100% real capacity for maximum efficiency. Equipped with a built-in BMS, these batteries also allow for maintenance-free operation, with increased protection from overheat, overload, and short circuits.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Gentrax Shipping Policy

At Gentrax, we prioritize efficient delivery for your convenience. Here's what you need to know:

Swift Dispatch: Orders ship swiftly, usually within the next business day, limiting alterations due to our automated process.

• Physical Address Required: We require a physical address for delivery; we can't ship to PO Boxes or Parcel Lockers.
• Delivery Timeframes: Expect standard delivery in 1-3 business days. Rural areas or unexpected delays may extend this to 12 business days.
• Multiple Deliveries: Orders with multiple items may arrive separately, typically within 2-5 business days of the first item.
•\tDelivery Coordination: For specific instructions or issues, contact our customer service for assistance.

Enjoy a seamless shopping experience with us!

Gentrax Return Policy

For returns or enquiries, reach out to us through the "Contact Seller" link in your Bunnings order confirmation email.

Return Policy: Gentrax values your satisfaction. Enjoy our 30-Day Return Policy for hassle-free returns, even for change-of-mind purchases. Just ensure items are unused, in original packaging, and returned to our warehouse. Note: original shipping fees are deducted from refunds for returned items with incurred shipping costs.

Warranty: All Gentrax products come with an Australian warranty. Refer to the product description for warranty duration. We advise against unauthorized modifications, ensuring warranty coverage. In rare cases of malfunction upon arrival, contact our expert team for prompt assistance with refunds, repairs, or replacements.