Furniture Deals Online has evolved as an importer and supplier of furniture and bedding to leading retailers since 2010. Between this decade, we have served hundreds of thousands of customers including significant retailers in all over Australia with support from all major freight carriers.

With our own created software, inventory can be checked in real time from manufacturing till arriving in our warehouse. Having a back office in overseas with dedicated members available 24/7 for any inquiries and a combination of local staffs in Melbourne give complete peace of mind to our clients.

Being a family business run by a couple and a smaller and highly efficient team created less overhead costs which results in competitive price of our products over our competitors.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers

Delivery can only be made to ground floor of any address. If the purchased item is greater than 25kg, or too large for one person to carry, the buyer must have someone available to help the courier unload the item.

We only ship items within Australia, we cannot deliver outside Australia.

For sending our products, we use Standard Freight and Couriers for bulky items, and Standard Parcel Australia Post for smaller items. These are third parties and we have no control of what happens during transit.

Most purchased items will have a tracking number provided, so you can track your item's transit progress. For costs on shipping and handling, please use the Postage Calculator provided at the top of the page. The cost calculated in the postage calculator is the total shipping and handling costs, including registering and getting tracking numbers.

The estimated time shown is an estimate of when the product will be delivered. This is what is given to us from the delivery service and we are not responsible for a change in circumstances.

Our Freight Service that we use in Postage Calculation operates during Monday to Friday only. Couriers are available during the weekend, limited based on Courier's jobs on the day. As these are outside our regular Freight Service, additional costs may incur.

Estimated Delivery times:
- Victoria: 2-5 Business Days
- New South Wales/Australian Capital Territory: 3-7 Business Days
- South Australia: 3-7 Business Days
- Queensland: 4-10 Business Days
- Tasmania: 4-10 Business Days
- Western Australia: 5-12 Business Days
- Northern Territory: 6-14 Business Days

Any defect or manufacturing fault must be notified within 7 days of receiving item, describing the issues, including pictures.

Both parties must agree upon any returns or refunds before any are to be made final.

Refunds will only be complete upon receiving of returned item. Most deliveries require someone to be present to sign and accept the goods. If no-one is available at the designated time, delivery will be returned and another delivery fee will be charged for subsequent deliveries.

Customers are required to inspect packages upon delivery and photograph any damage. In case of damage, they should either refuse delivery or mark the Proof of Delivery (POD) as "Damaged" to facilitate claims. Proper documentation is crucial for swift issue resolution. Accepting damaged freight without proper documentation may complicate or void claims.

We will replace the goods or make full refund, if:
- The goods are not merchantable quality
- The goods don't match description
- The goods do not fit for the purpose

We will not accept return or issue a refund, if:
- Estimated delivery time frame is estimates and not a guarantee. Product returns due to minor delivery delays are not possible
- You've changed your mind or your circumstances changed.
Returned items which are non-defective are subject to a 20% restocking fee.

For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email.

Warranty Policy
12 Months Warranty applies to all products unless otherwise specified on listing. If any item shows symptoms of operation failure, defectiveness or broken on arrival (Dead on Arrival, DOA, Products), Buyers should contact us via email within 7 days of receiving item, describing the issues, including pictures if possible.

If deemed DOA by us, full/partial refund or replacement of items may be given at both ours and buyer's discretion. Damages due to improper installation or negligence are not covered by Warranty. Buyer is responsible for any postage costs on returning items.