Australian importers and distributors of high quality affordable ice making machines, developed for the hospitality, health and construction industries.
Experts in commercial refrigeration and air-conditioning break down service, support and maintenance, supply and construction.

"Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers."

This Shipping Policy (“Policy”) applies to the following purchases: Commercial Ice Machines

ORDER PROCESSING
Please allow 1 day to process your order. A confirmation dispatch email will be sent within 1 to 2 days to let you know your order is on the way!
DOMESTIC SHIPPING RATES AND ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
We Ship to all of Australia including regional and remote areas
Residential Surcharge
Please indicate at checkout if we are shipping to a residential address as surcharges apply.
INTERNATIONAL SHIPPING
We DO NOT offer international shipping.
We can Ship to any Shipping agent within Australia.
SHIPPING COST FOR RETURNS
In the event that a product you have purchased fails to meet one or more consumer guarantees under the Australian Consumer Law, we shall bear any cost of shipping the said product (the “Returned Product”) back to us, as well as any cost of shipping any replacement product to you.
If the Returned Product can easily be shipped or returned, then you are responsible for organising for the Returned Product to be returned to us. If the Returned Product is eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law) then we will reimburse you for the postage, shipping or transportation costs for the Returned Product.
In the event that we organise and pay for the inspection, postage, shipping, transportation or collection of a Returned Product, and it turns out not to be eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law), then you will be required to pay the costs of any inspection, postage, shipping, transportation or collection of the Returned Product.
HOW TO RETURN YOUR PRODUCT
For any returns or enquires please contact us via the seller link in your Bunnings order confirmation email.
To be eligible for a refund, repair or replacement, you must provide proof of purchase.
You may be required to provide a government issued identification to qualify for a refund, repair or replacement.
If you have any further questions, please contact us via the contact seller link in your Bunnings order confirmation email.

This Refund Policy (“Policy”) applies to the following purchases: Commercial Ice Machines
General
We offer refunds, repairs and replacements in accordance with the Australian Consumer Law and on the terms set out in this Refund Policy (“Policy”).
Any benefits set out in this Policy may apply in addition to consumer’s rights under the Australian Consumer Law.
Before making a purchase, please read this Policy so that you can understand your rights and what you can expect from us if you are not satisfied with your order.
Australian Consumer Law
Under the Australian Consumer Law:
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the goods, you are entitled
to cancel the purchase; and
to a refund for the price of the goods;
If the failure with the service does not amount to a major failure, you are entitled to to a re-supply of the goods within a reasonably time, or to cancel the purchase and be provided with a refund of any price paid.
We offer refunds, repairs, and replacements in accordance with the Australian Consumer Law.
The Australian Consumer Law provides a set of Consumer Guarantees which protect consumers when they buy products and services.
If the Australian Consumer Law applies, then we cannot avoid the Consumer Guarantees which it provides. If there is an inconsistency between this Policy and the Australian Consumer Law, the Australian Consumer Law will prevail.
Further information about the Australian Consumer Law and these Consumer guarantees is available from the website of the Australian Competition and Consumer Commission.
If a product or service which you purchased from us has a major failure (as defined in the Australian Consumer Law) then you may be entitled to a replacement or refund. If a product or service which you purchased from us has a failure which does not amount to a major failure (as defined in the Australian Consumer Law) then you may still be entitled to have the goods repaired under our manufactures warranty terms. Warranty terms differ in our range please refer to the warranty for each product at the end of this document.
Cancellation and Change of Mind
We do not offer any refund if you change your mind, or find the same product or service cheaper elsewhere.
Products Damaged During Delivery
In the event that the product you ordered has been damaged during delivery:
Please contact us as soon as possible.
Any damaged product must be returned in the condition in which it was received, together with any packaging and other items which you received with the damaged product.
We will arrange to repair or collect the damaged product and replace it with an equivalent product, or to refund it, provided that you have contacted us within 1 day from the date of receiving the product.
Exceptions
Notwithstanding the other provisions of this Policy, we may refuse to provide a repair, replacement or refund for a product or service purchased by you if:
You misused the said product in a way which caused the problem.
Fault or repairs relate to environment. Not a mechanical fault within the product.
You have not maintained and serviced the products in line with the manufacture’s guidelines provided with your equipment.
You have serviced the product or have altered the product, against our advice and manufactures guidelines and recommendations.
Any other exceptions that apply under the Australian Consumer Law.
Shipping Costs for Returns
In the event that a product you have purchased fails to meet one or more Consumer Guarantees under the Australian Consumer Law, we shall bear any cost of shipping the said product (the “Returned Product”) back to us, as well as any cost of shipping any replacement product to you.
If the Returned Product can easily be shipped or returned, then you are responsible for organising for the Returned Product to be returned to us. If the Returned Product is eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law) then we will reimburse you for the reasonable postage, shipping or transportation costs for the Returned Product.
In the event that we organise and pay for the inspection, postage, shipping, transportation or collection of a Returned Product, and it turns out not to be eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law), then you will be required to pay the costs of any inspection, postage, shipping, transportation or collection of the Returned Product.
Response Time
We aim to process any requests for repairs, replacements or refunds within 7 days of receipt.
How to Return Products
To be eligible for a refund, repair or replacement, you must provide proof of purchase.
For any returns or enquires please contact us via the seller link in your Bunnings order confirmation email.