Bunnings Warehouse

Four Seasons Living

Four Seasons Living

Four Seasons living was created from a desire to bring high-quality, sustainable ceiling fans and home solutions directly to the consumer without compromising on affordability, design, or performance.

We pride ourself on fast shipping, exceptional customer service and delivery thoughtfully designed products.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Four Seasons Living Shipping Policy

Shipping Policy

We use Direct Freight to deliver our orders. Orders are dispatched from our warehouse in Ingleburn, NSW, generally within 1–2 business days of your order being processed.

Once your order has been dispatched, you will receive an email containing your tracking information.

To help ensure your order can be tracked throughout delivery, all packages are sent with a tracking number.

Estimated Delivery Timeframes

Delivery timeframes vary depending on your location. In most cases, orders are expected to arrive within 10 business days after dispatch, although delivery to remote or regional locations may take longer.

The following delivery timeframes are provided as estimates only:

Sydney Metro: approximately 1–2 business days
Regional NSW: approximately 2–3 business days
Melbourne Metro: approximately 2–3 business days
Adelaide Metro: approximately 2–3 business days
Brisbane Metro: approximately 2–3 business days
Perth Metro: approximately 3–7 business days
Northern Territory: approximately 3–7 business days

These delivery timeframes are estimates only and are not guaranteed. Actual delivery times may vary depending on your location, carrier delays, weather conditions, peak trading periods, public holidays, operational disruptions, remote-area accessibility, or other circumstances outside our reasonable control.

Shipping and Delivery Enquiries

If you have any questions about the dispatch, tracking or delivery of your order, please contact us using the Contact Seller function provided in your Bunnings order confirmation email.

When contacting us, please include your order details so we can assist you with your enquiry.

Four Seasons Living Return Policy

Returns Policy

We understand that sometimes a purchase may not be the right fit for you and your home. Four Seasons offers Change of Mind returns within 30 days from the date you receive your order, subject to the conditions outlined below.

Change of Mind Returns

If you change your mind about your purchase, Four Seasons may offer an exchange or refund where the following conditions are met:

- You provide proof of purchase.
- The return request is made within 30 days from the date you receive your order.
- The product is in its original, undamaged packaging, including all instruction manuals, accessories and supplied components.
- The product has not been installed, plugged in, tested, used, altered or damaged in any way.
- The product is returned to us in a condition suitable for resale.
- Any costs associated with returning the product for a Change of Mind return are your responsibility.

Four Seasons reserves the right to refuse a Change of Mind return where these conditions have not been met.

Change of Mind Refunds

For approved Change of Mind returns, the original shipping and insurance costs associated with sending the product to you may be deducted from the refundable amount.

Where free shipping was provided as part of a promotion, including free shipping on orders over $199, Four Seasons may still have incurred freight costs to deliver the order. We will advise you of the applicable original freight cost when your Change of Mind return request is lodged. This amount may be deducted from your final refund.

Any third-party charges associated with the original purchase, such as credit card surcharges, may also be non-refundable for Change of Mind returns where permitted by law.

Approved Change of Mind refunds will be returned to the original payment method within 10 business days of us receiving and assessing the returned product. Bank or payment-provider processing times may vary.

Exchanges are subject to product availability and cannot be guaranteed due to changing stock levels.

Faulty, Damaged, Incorrect or Not as Described Products

The Change of Mind conditions above do not apply where a product is faulty, damaged, incorrect, not as described, or otherwise fails to meet the consumer guarantees under the Australian Consumer Law (ACL).

If there is a problem with your product, please contact us using the Contact Seller function available in your Bunnings order confirmation email.

Please provide your order details, proof of purchase and information about the issue so that we can assess your request and assist you with an appropriate remedy.

Depending on the circumstances and your rights under the Australian Consumer Law, you may be entitled to a repair, replacement or refund.

Products being returned because they are faulty, damaged, incorrect or not as described are not required to meet the unused condition or original packaging requirements that apply to Change of Mind returns.

Return shipping costs for faulty or non-compliant products will be handled in accordance with the Australian Consumer Law. Where a product is confirmed to have a problem, reasonable return costs will be reimbursed where required by law.

Australian Consumer Law

Nothing in this Returns Policy excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other applicable law that cannot lawfully be excluded, restricted or modified.

Our goods come with consumer guarantees that cannot be excluded under the Australian Consumer Law. Where those consumer guarantees are not met, customers may be entitled to remedies including a repair, replacement or refund, depending on the circumstances and whether the failure is major or minor.

The conditions applying to Change of Mind returns, including the 30-day return period, unused condition, original packaging requirements, customer-paid return shipping and deductions from refunds, do not limit or restrict your rights under the Australian Consumer Law.

How to Initiate a Return

To request a Change of Mind return, report a faulty, damaged, incorrect or not as described product, or make a warranty-related enquiry, please use the Contact Seller function provided in your Bunnings order confirmation email.

When contacting us, please provide your order details, proof of purchase and relevant information about your return or product issue so that we can assist you.