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Forceten Australia

Forceten Australia

Force Ten has been selling fishing tackle & rods for over 30 yrs. We are based in NSW and we manufacture a lot of products.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Forceten Australia Shipping Policy

At FORCETEN, we aim to provide a smooth and reliable delivery experience for all customers.

Shipping Rates
Shipping fees are calculated based on the size and type of the item:

• Small items: $9.95 flat shipping fee
• Large or bulky items: $15.00 flat shipping fee

Dispatch Timeframe
All orders are processed and dispatched within 2 business days after payment confirmation, excluding weekends and public holidays.

Stock Availability
All products listed are in stock and available for immediate dispatch. We do not list items that are unavailable or on backorder.

Delivery Timeframes
Delivery timeframes vary depending on location and courier services. Tracking information will be provided once your order has been dispatched.

Authority to Leave (ATL)
• We offer Authority to Leave (ATL) for deliveries.
• If ATL is selected, you authorise the courier to leave your parcel in a safe place at the delivery address without requiring a signature.
• Once a parcel is delivered under ATL and confirmed by the courier, responsibility for the parcel transfers to the customer.

Missed or Failed Deliveries
If a delivery attempt is unsuccessful, the courier may:

• Leave a delivery card with instructions
• Attempt redelivery
• Redirect the parcel to a local collection point

Customers are responsible for using the tracking information provided to manage delivery with the courier.

Contact
For any shipping enquiries, please contact us via the Contact Seller link in your Bunnings order confirmation email.

Forceten Australia Return Policy

At FORCETEN, we are committed to providing high-quality fishing gear and excellent customer service. If you are not fully satisfied with your purchase, please review our returns policy below.

For any returns or enquiries, please contact us via the contact seller link in your Bunnings order confirmation email.

change of mind returns:
We accept change-of-mind returns within 30 days of delivery, provided that:
• The item is unused, unopened, and in original condition
• The item is returned in its original packaging, including all accessories and manuals
• All tags, labels, and protective packaging are intact

Please note:

• For change-of-mind returns, customers are responsible for return shipping costs
• Original shipping fees (if applicable) are non-refundable

This change-of-mind policy is offered in addition to your rights under Australian Consumer Law and does not limit or replace those rights.

damaged, faulty, or incorrect items:

If your item arrives faulty, damaged, incorrect, or not as described, please contact us via the contact seller link in your Bunnings order confirmation email.

Where a valid claim is confirmed under Australian Consumer Law:
• We will provide a prepaid return label where required
• We will cover all return shipping costs
• We will offer a repair, replacement, or refund depending on the nature of the issue
• Any remedy provided will comply with your rights under Australian Consumer Law

item not as described:

• Minor variations may occur due to manufacturer updates, however these do not affect your rights under Australian Consumer Law.
• If a product is significantly different from its description, you are entitled to a remedy including a replacement or refund in accordance with Australian Consumer Law.

consumer guarantees : Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to:

• A replacement or refund for a major failure
• A repair, replacement, or refund where goods fail to meet acceptable quality standards and the failure is not a major failure
• Compensation for any reasonably foreseeable loss or damage
These rights apply in addition to any change-of-mind policy.

how to initiate a return: Please contact us before returning any item so we can provide the correct return instructions and ensure a smooth process.