Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsFlora Livings
Flora Livings is proudly operated by an Australian-owned local company specializing in home appliances and consumer electronics. We are a manufacturer, wholesaler, and retailer offering a wide range of products designed to enhance everyday Australian lives.
Our main brands include Flora and PanTech, and we are the exclusive agency for these brands in the Asia-Pacific region. We provide 100% Australian stock to fit the Aussie lifestyle perfectly, with a substantial inventory of high-quality merchandise at very affordable prices.
Our Commitment
Our goal is to provide a 100% satisfactory online shopping experience. We take pride in each job we do and are agile enough to meet various customer expectations. Our commitment to great service is always at the forefront.
Quality and Value
Flora Livings is a trusted brand known for quality and is a leading supplier of homewares, pet supplies, and furniture across Australia. Our products undergo multiple quality checks to ensure you get the best value for your money. We aim to leave a smile on your face with our service, quick delivery, and value for money. Most products are dispatched within one business day, with live tracking available until delivery.
Our Story and Values
Founded over a decade ago, Flora Livings started with a few products on eBay and grew into one of Australia’s leading eCommerce businesses. We remain an Australian-owned and operated business with a dedicated Melbourne team ready to assist you before and after every purchase.
Customer Experience
We strive to create the best customer experience from our website to the moment the product arrives at your door. Our products come with a minimum 12-month warranty, making them ideal gift ideas. We ship our products fast throughout Australia and offer free shipping on the most popular items to make your experience hassle-free.
Our Promise
Flora Livings Bunnings Store is committed to providing an easy and enjoyable online shopping experience with an extensive range of high-quality goods at the best value. We focus on saving customers hundreds of dollars on products traditionally costing Australians far too much. With a strict quality control process and excellent before and after-sales customer service, we ensure our customers keep coming back.
Welcome to Flora Livings Bunnings Store. Choose Flora Livings for fast dispatch, unbeatable prices, and quality you can trust.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
Our main brands include Flora and PanTech, and we are the exclusive agency for these brands in the Asia-Pacific region. We provide 100% Australian stock to fit the Aussie lifestyle perfectly, with a substantial inventory of high-quality merchandise at very affordable prices.
Our Commitment
Our goal is to provide a 100% satisfactory online shopping experience. We take pride in each job we do and are agile enough to meet various customer expectations. Our commitment to great service is always at the forefront.
Quality and Value
Flora Livings is a trusted brand known for quality and is a leading supplier of homewares, pet supplies, and furniture across Australia. Our products undergo multiple quality checks to ensure you get the best value for your money. We aim to leave a smile on your face with our service, quick delivery, and value for money. Most products are dispatched within one business day, with live tracking available until delivery.
Our Story and Values
Founded over a decade ago, Flora Livings started with a few products on eBay and grew into one of Australia’s leading eCommerce businesses. We remain an Australian-owned and operated business with a dedicated Melbourne team ready to assist you before and after every purchase.
Customer Experience
We strive to create the best customer experience from our website to the moment the product arrives at your door. Our products come with a minimum 12-month warranty, making them ideal gift ideas. We ship our products fast throughout Australia and offer free shipping on the most popular items to make your experience hassle-free.
Our Promise
Flora Livings Bunnings Store is committed to providing an easy and enjoyable online shopping experience with an extensive range of high-quality goods at the best value. We focus on saving customers hundreds of dollars on products traditionally costing Australians far too much. With a strict quality control process and excellent before and after-sales customer service, we ensure our customers keep coming back.
Welcome to Flora Livings Bunnings Store. Choose Flora Livings for fast dispatch, unbeatable prices, and quality you can trust.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
Flora Livings Shipping Policy
Dispatch and Handling Time
•\tWe dispatch orders within 2 business days of receiving an order confirmation from the platform.
•\t75% of products are dispatched within 1 business day.
•\tOrders placed before 8 am with correct and complete address and shipping information will be dispatched within 2 business days, provided stock is available.
•\tOrders are processed and dispatched from our warehouse in Melbourne, Australia.
•\tPlease double-check your full shipping address (including Apartment or Unit No.) carefully before checkout. It cannot be changed after the order is completed. Buyers should bear the postage fees caused by wrong or incomplete address delivery, including both the Delivery Fee and Return to Sender Fee based on our contract price.
Potential Order Holds
•\tIf we notice any issues with an order such as potential incompatibility, incorrect or incomplete address, or multiple identical products ordered within a short time frame for the same recipient and address, we will hold the order.
•\tOur customer service team will attempt to contact the customer for confirmation. Orders will be dispatched within 2 business days of receiving confirmation from the customer.
•\tIn such cases, this will not be considered a delay in dispatch.
Delivery Time
•\tStandard delivery typically takes 3-8 business days after dispatch, depending on your location.
•\tFor metro areas, delivery takes 2-7 business days, and for remote areas, up to 14 business days.
•\tAllow 5-10 business days for delivery during peak seasons like Black Friday, Christmas, and Boxing Day.
Delivery Services
•\tWe determine whether to use Australia Post or another courier based on the weight, volume, and delivery address of the product purchased by the customer. Generally, we do not accept specific delivery service requests.
•\tBuyers will receive a unique tracking number to trace the delivery online.
•\tAustralia Post PO/Parcel Boxes will only accept parcels 22kg and under or shorter than one metre.
Shipping Address
•\tEnsure your address and contact number are correct and complete at checkout. Incomplete addresses will be considered as incorrect addresses.
•\tChanges to the address after checkout are not valid.
•\tIf no one is home, the courier or Australia Post may leave the package outside without a signature if safe to do so.
Australia Post Deliveries
•\tA signature is required for collection from your local post office.
•\tA return-to-sender fee of $15 and re-delivery fees based on our contract price with Australia Post will be charged for items returned due to incorrect delivery address, incomplete address, or failure to collect from the Post Office.
Courier Deliveries
•\tDeliveries occur during normal business hours (9 am-5 pm) on weekdays, excluding weekends and public holidays.
•\tCouriers deliver to the property entrance only and may require assistance unloading.
•\tReturn to sender and re-delivery fees will be charged based on our contract price with the couriers for undeliverable items returned due to incorrect or incomplete delivery address, or unsuccessful delivery attempts.
•\tRemote areas may require collection from the nearest freight depot.
Order Cancellation and Re-delivery
•\tOnce a tracking number is provided, cancellations are not possible as the order would have left the warehouse.
•\tCancellations post-dispatch will incur additional postage and restocking fees and will be considered a Change of Mind.
•\tAdditional postage fees apply for re-delivery or re-direction requests.
Special Notes
•\tAll orders (except pre-order items) will be dispatched within 2 working days once full payment has been cleared. The date of dispatch listed on the website is the estimated date of dispatch. If the scheduled dispatch is delayed by more than three days, Flora Livings will notify affected customers.
•\tPlease note that if your area is only covered by a Post Office Drop or if you are unavailable at the time of delivery, a collection card will be left in your mailbox to enable collection at your local Post Office. Australia Post offers door-to-door delivery service once.
•\tOnce in the hands of the couriers, freight times are outside of our control.
•\tAfter-hours, weekend, and public holiday delivery are unavailable.
Important Information
•\tInside/Upstairs delivery is not provided.
•\tAll items are dispatched from our warehouse in Australia.
Contact Information
For any questions or issues regarding shipping, please reach out to our Customer Service Team via the Contact Seller link in your order confirmation email.
•\tWe dispatch orders within 2 business days of receiving an order confirmation from the platform.
•\t75% of products are dispatched within 1 business day.
•\tOrders placed before 8 am with correct and complete address and shipping information will be dispatched within 2 business days, provided stock is available.
•\tOrders are processed and dispatched from our warehouse in Melbourne, Australia.
•\tPlease double-check your full shipping address (including Apartment or Unit No.) carefully before checkout. It cannot be changed after the order is completed. Buyers should bear the postage fees caused by wrong or incomplete address delivery, including both the Delivery Fee and Return to Sender Fee based on our contract price.
Potential Order Holds
•\tIf we notice any issues with an order such as potential incompatibility, incorrect or incomplete address, or multiple identical products ordered within a short time frame for the same recipient and address, we will hold the order.
•\tOur customer service team will attempt to contact the customer for confirmation. Orders will be dispatched within 2 business days of receiving confirmation from the customer.
•\tIn such cases, this will not be considered a delay in dispatch.
Delivery Time
•\tStandard delivery typically takes 3-8 business days after dispatch, depending on your location.
•\tFor metro areas, delivery takes 2-7 business days, and for remote areas, up to 14 business days.
•\tAllow 5-10 business days for delivery during peak seasons like Black Friday, Christmas, and Boxing Day.
Delivery Services
•\tWe determine whether to use Australia Post or another courier based on the weight, volume, and delivery address of the product purchased by the customer. Generally, we do not accept specific delivery service requests.
•\tBuyers will receive a unique tracking number to trace the delivery online.
•\tAustralia Post PO/Parcel Boxes will only accept parcels 22kg and under or shorter than one metre.
Shipping Address
•\tEnsure your address and contact number are correct and complete at checkout. Incomplete addresses will be considered as incorrect addresses.
•\tChanges to the address after checkout are not valid.
•\tIf no one is home, the courier or Australia Post may leave the package outside without a signature if safe to do so.
Australia Post Deliveries
•\tA signature is required for collection from your local post office.
•\tA return-to-sender fee of $15 and re-delivery fees based on our contract price with Australia Post will be charged for items returned due to incorrect delivery address, incomplete address, or failure to collect from the Post Office.
Courier Deliveries
•\tDeliveries occur during normal business hours (9 am-5 pm) on weekdays, excluding weekends and public holidays.
•\tCouriers deliver to the property entrance only and may require assistance unloading.
•\tReturn to sender and re-delivery fees will be charged based on our contract price with the couriers for undeliverable items returned due to incorrect or incomplete delivery address, or unsuccessful delivery attempts.
•\tRemote areas may require collection from the nearest freight depot.
Order Cancellation and Re-delivery
•\tOnce a tracking number is provided, cancellations are not possible as the order would have left the warehouse.
•\tCancellations post-dispatch will incur additional postage and restocking fees and will be considered a Change of Mind.
•\tAdditional postage fees apply for re-delivery or re-direction requests.
Special Notes
•\tAll orders (except pre-order items) will be dispatched within 2 working days once full payment has been cleared. The date of dispatch listed on the website is the estimated date of dispatch. If the scheduled dispatch is delayed by more than three days, Flora Livings will notify affected customers.
•\tPlease note that if your area is only covered by a Post Office Drop or if you are unavailable at the time of delivery, a collection card will be left in your mailbox to enable collection at your local Post Office. Australia Post offers door-to-door delivery service once.
•\tOnce in the hands of the couriers, freight times are outside of our control.
•\tAfter-hours, weekend, and public holiday delivery are unavailable.
Important Information
•\tInside/Upstairs delivery is not provided.
•\tAll items are dispatched from our warehouse in Australia.
Contact Information
For any questions or issues regarding shipping, please reach out to our Customer Service Team via the Contact Seller link in your order confirmation email.
Flora Livings Return Policy
For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.
Our policy allows returns within 14 days of receipt. If more than 14 days have passed since your purchase, we cannot offer a refund or exchange. Items must be unused, in their original condition, and packaging. A receipt or proof of purchase is required. Do not send your purchase back to the manufacturer.
Conditions for Partial Refunds:
• Books with obvious signs of use
• Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records
• Items not in original condition, damaged, or missing parts not due to our error
• Items returned more than 14 days after delivery
Refunds
Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. Approved refunds will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us via the contact seller link in your Bunnings order confirmation email.
Return and Exchange Policy
• Inspect the package upon receipt. If damaged during freight, refuse the package and it will be returned to us. Then contact us promptly.
• We offer a refund/exchange within 14 days of receipt of goods. After that, the standard product warranty applies.
• For faulty items with a Return to Base warranty, confirm the item doesn’t work, and contact our customer service via email with detailed problem descriptions and pictures. We will provide a return form to send back with the faulty item.
• We may reimburse your return shipping fee if it is our mistake. Return using Australia Registered Post for reimbursement. Other services won’t be covered.
• Change of mind returns/exchanges must be in original box and condition. The buyer is responsible for shipping and handling fees for non-faulty items.
Warranty Policy
• All new products carry a standard 1-year warranty unless stated otherwise.
• Warranty is effective from the date of receipt. If tracking is unavailable, it’s assumed delivery occurs five business days after dispatch.
• Warranty doesn’t cover damage from normal wear and tear, accidents, misuse, lack of maintenance, or external causes.
• Warranty is void if items are modified or tampered with by unauthorized persons.
• Consumable components and accessories are not covered once used.
• Warranty doesn’t apply to items resold or rented for profit.
• If a product is unusable upon receipt or has a major fault, you may choose a full refund or a replacement.
• Contact us to claim a warranty. Provide proof of purchase and follow return instructions. If no fault is found, a return charge of $10 applies.
• For faulty items within the warranty period, we cover outbound shipping; buyers cover return shipping. Replacement or refund is provided based on stock availability.
• Accessories and bonus gifts are not covered by warranty.
General Guidelines
• Returns must be in original packaging and include all accessories.
• For change-of-mind returns, items must be in a resaleable condition, and return postage is the buyer’s responsibility.
• A 10% restocking fee applies for new sealed items and 20% for damaged packaging returns.
• Returns must be directed through our Customer Service Team. Obtain a Return Merchandise Authorization (RMA) number before returning items.
• Refunds are processed using the original payment method within 14 days of receipt.
• Freight fees are non-refundable.
Please contact our Customer Service Team via the Contact Seller link in your Bunnings order confirmation email for any returns, warranty claims, or if your product was damaged during transit.
Our policy allows returns within 14 days of receipt. If more than 14 days have passed since your purchase, we cannot offer a refund or exchange. Items must be unused, in their original condition, and packaging. A receipt or proof of purchase is required. Do not send your purchase back to the manufacturer.
Conditions for Partial Refunds:
• Books with obvious signs of use
• Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records
• Items not in original condition, damaged, or missing parts not due to our error
• Items returned more than 14 days after delivery
Refunds
Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. Approved refunds will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us via the contact seller link in your Bunnings order confirmation email.
Return and Exchange Policy
• Inspect the package upon receipt. If damaged during freight, refuse the package and it will be returned to us. Then contact us promptly.
• We offer a refund/exchange within 14 days of receipt of goods. After that, the standard product warranty applies.
• For faulty items with a Return to Base warranty, confirm the item doesn’t work, and contact our customer service via email with detailed problem descriptions and pictures. We will provide a return form to send back with the faulty item.
• We may reimburse your return shipping fee if it is our mistake. Return using Australia Registered Post for reimbursement. Other services won’t be covered.
• Change of mind returns/exchanges must be in original box and condition. The buyer is responsible for shipping and handling fees for non-faulty items.
Warranty Policy
• All new products carry a standard 1-year warranty unless stated otherwise.
• Warranty is effective from the date of receipt. If tracking is unavailable, it’s assumed delivery occurs five business days after dispatch.
• Warranty doesn’t cover damage from normal wear and tear, accidents, misuse, lack of maintenance, or external causes.
• Warranty is void if items are modified or tampered with by unauthorized persons.
• Consumable components and accessories are not covered once used.
• Warranty doesn’t apply to items resold or rented for profit.
• If a product is unusable upon receipt or has a major fault, you may choose a full refund or a replacement.
• Contact us to claim a warranty. Provide proof of purchase and follow return instructions. If no fault is found, a return charge of $10 applies.
• For faulty items within the warranty period, we cover outbound shipping; buyers cover return shipping. Replacement or refund is provided based on stock availability.
• Accessories and bonus gifts are not covered by warranty.
General Guidelines
• Returns must be in original packaging and include all accessories.
• For change-of-mind returns, items must be in a resaleable condition, and return postage is the buyer’s responsibility.
• A 10% restocking fee applies for new sealed items and 20% for damaged packaging returns.
• Returns must be directed through our Customer Service Team. Obtain a Return Merchandise Authorization (RMA) number before returning items.
• Refunds are processed using the original payment method within 14 days of receipt.
• Freight fees are non-refundable.
Please contact our Customer Service Team via the Contact Seller link in your Bunnings order confirmation email for any returns, warranty claims, or if your product was damaged during transit.