Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsFirst Aid Supplies Australia
Founded in 2018, supplying first aid, medical, and emergency response products to the general public. We are committed to delivering high-quality, life-saving equipment to individuals, workplaces, and healthcare professionals.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
First Aid Supplies Australia Shipping Policy
DELIVERY POLICY
We pride ourselves on offering fast, reliable, and affordable shipping across Australia. Whether you’re in a major city like Sydney, Melbourne, or Brisbane—or in a regional or remote area—we work to ensure your order arrives as quickly as possible.
Delivery Timeframes (After Dispatch)
All deliveries are made between 9:00am and 5:00pm, Monday to Friday via our trusted courier partners.
LOCATION\tESTIMATED DELIVERY TIME
Brisbane (QLD)\t2–4 business days
Sydney (NSW)\t2–4 business days
Canberra (ACT)\t2–4 business days
Melbourne (VIC)\t2–3 business days
Hobart (TAS)\t4–7 business days
Adelaide (SA)\t3–6 business days
Perth (WA)\t7–10 business days
Darwin (NT)\tUp to 7 business days
Please note: These timeframes are estimates and not guaranteed, but we do our best to ensure all orders are delivered as quickly as possible.
Shipping Rates
Free Standard Shipping on all orders over $299 (Australia-wide)
Standard Shipping: $9.95 on orders under $299
Express Shipping: Flat rate of $24.95 per order (Usually 2-3 days for delivery)
Note: Standard and Express shipping may not be available for P.O. Boxes or orders over 5kg.
Order Processing Times
Orders are typically processed within 48 hours.
Orders placed on weekends or public holidays will be processed on the next business day.
We pride ourselves on offering fast, reliable, and affordable shipping across Australia. Whether you’re in a major city like Sydney, Melbourne, or Brisbane—or in a regional or remote area—we work to ensure your order arrives as quickly as possible.
Delivery Timeframes (After Dispatch)
All deliveries are made between 9:00am and 5:00pm, Monday to Friday via our trusted courier partners.
LOCATION\tESTIMATED DELIVERY TIME
Brisbane (QLD)\t2–4 business days
Sydney (NSW)\t2–4 business days
Canberra (ACT)\t2–4 business days
Melbourne (VIC)\t2–3 business days
Hobart (TAS)\t4–7 business days
Adelaide (SA)\t3–6 business days
Perth (WA)\t7–10 business days
Darwin (NT)\tUp to 7 business days
Please note: These timeframes are estimates and not guaranteed, but we do our best to ensure all orders are delivered as quickly as possible.
Shipping Rates
Free Standard Shipping on all orders over $299 (Australia-wide)
Standard Shipping: $9.95 on orders under $299
Express Shipping: Flat rate of $24.95 per order (Usually 2-3 days for delivery)
Note: Standard and Express shipping may not be available for P.O. Boxes or orders over 5kg.
Order Processing Times
Orders are typically processed within 48 hours.
Orders placed on weekends or public holidays will be processed on the next business day.
First Aid Supplies Australia Return Policy
RETURN POLICY
Our returns policy is in addition to your rights under the Australian Consumer Law because we want you to be satisfied with your purchase. Please read the following carefully to ensure you are fully aware of your rights under this policy and our obligations to you.
Change of mind, refunds and exchanges: Within 10 calendar days of the receipt of the item.
Your original receipt or online tax invoice are the best form of proof of purchase.
Refund will be issued in the form of store credit, less returning postage, original postage and 15% re-stocking fee.
If you selected free shipping at the checkout, the original postage cost will be at least $12.95
”The original postage charge does not reflect our flat-rate or our free shipping fee, as quite often the actual postage cost is higher than the flat rate we offer to customers and you be charged accordingly.”
Other returns: You contact us within 10 calendar days of the receipt of the item.
We will accept product returns and provide you with an exchange or repair where:
The product is faulty or is not of acceptable quality, or
The product is not fit for its intended purpose, or
The product is unsafe, and
You can present your receipt, online tax invoice or other adequate proof of purchase.
Onset Health Services may elect to return the product to the manufacturer to determine the nature of the problem. Onset Health Services reserves the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect.
By returning your item(s), you are agreeing to the above.
Our returns policy is in addition to your rights under the Australian Consumer Law because we want you to be satisfied with your purchase. Please read the following carefully to ensure you are fully aware of your rights under this policy and our obligations to you.
Change of mind, refunds and exchanges: Within 10 calendar days of the receipt of the item.
Your original receipt or online tax invoice are the best form of proof of purchase.
Refund will be issued in the form of store credit, less returning postage, original postage and 15% re-stocking fee.
If you selected free shipping at the checkout, the original postage cost will be at least $12.95
”The original postage charge does not reflect our flat-rate or our free shipping fee, as quite often the actual postage cost is higher than the flat rate we offer to customers and you be charged accordingly.”
Other returns: You contact us within 10 calendar days of the receipt of the item.
We will accept product returns and provide you with an exchange or repair where:
The product is faulty or is not of acceptable quality, or
The product is not fit for its intended purpose, or
The product is unsafe, and
You can present your receipt, online tax invoice or other adequate proof of purchase.
Onset Health Services may elect to return the product to the manufacturer to determine the nature of the problem. Onset Health Services reserves the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect.
By returning your item(s), you are agreeing to the above.