For any returns or enquiries, please contact us via the Contact Seller link in your Bunnings order confirmation email.
Items purchased via Bunnings Marketplace may be eligible for a refund within 48 hours of delivery, provided the product is unopened and in its original packaging.
Return shipping costs are the responsibility of the buyer, except in cases where the item is confirmed as damaged, defective, or incorrect. In those cases, please contact us immediately via the Contact Seller link with photo evidence so we can assess the best resolution.
Refund requests submitted after 48 hours will not be accepted unless expressly approved by us in writing. Refunds will not be issued where an incorrect delivery address was provided by the buyer.