At E Scooter Spares Australia, we’re driven by a simple goal: to keep Australia’s e-scooters rolling smoothly, affordably, and sustainably. Based in sunny Queensland, we’re a dedicated team of e-scooter enthusiasts and industry experts who saw a gap in the market—high-quality, locally stocked parts without the long wait times of international shipping.

Why We Started

E-scooters are transforming urban mobility, but finding reliable replacement parts—especially tubes and tyres—can be frustrating. Many retailers rely on slow drop-shipping or limited stock. We decided to change that. By sourcing directly from trusted suppliers and holding inventory in our Australian warehouse, we ensure fast delivery, competitive pricing, and real-time stock transparency for every customer.

What Sets Us Apart

Local Stock, Fast Shipping: No drop-shipping delays—your order ships from our Aussie warehouse.
Expert Guidance: Confused about sizing? Our interactive selection guides help you match parts to your scooter model using all three measurement codes (ISO, imperial, and metric).
For Everyone: Whether you’re a retail rider fixing your daily commuter or a wholesale buyer stocking your shop, we offer tailored pricing and support.
Quality You Can Trust: Every product is tested for durability and compatibility, so you can ride with confidence.

“Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.”

EScooter Spares strives to get your electric scooter parts to you as quickly and affordably as possible. We offer Australia-wide shipping via Australia Post with simple, flat-rate options.

No More Delays! We ship all items from our Australian Warehouse —no waiting for overseas suppliers.

Real-time stock updates ensure your order ships fast.

Delivery times are estimates provided by Australia Post and may vary due to factors outside our control.

Processing & Dispatch Times
Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you’ll receive a tracking number via email.

Australia-Only Shipping
At this time, EScooter Spares ships exclusively within Australia.
We do not offer international shipping.

PO Boxes & Parcel Lockers
Yes! We ship to PO Boxes and Parcel Lockers via Australia Post for your convenience.

Order Tracking
All orders are sent with tracking. You can track your parcel directly via the Australia Post Tracking Portal.

Confirmation of Identity
To protect our customers and reduce the risk of credit card fraud, EScooter Spares may, at times, request additional information to confirm your identity before processing your order.

Authority to Leave (ATL)
All parcel deliveries will be made to the customer’s front door or left in the safest accessible area around the home under Authority to Leave (ATL).

If you prefer signature on delivery, please contact us before placing your order to arrange this option.

Missing, Damaged, or Delayed Parcels
While we aim to ensure your order arrives quickly and safely, delivery timeframes are estimates and may be affected by factors outside your control, including courier delays.

1. Eligibility for Returns

We accept returns under the following conditions:

You must contact us after receiving your order.
Items must be unused, uninstalled, and in their original packaging.
In the event of "Change of Mind" or "Incorrect size selection" Return shipping costs are the responsibility of the customer
Please note: We cannot accept returns on items that have been fitted, used, damaged, or are missing original packaging.

2. Conditions for Return

To qualify for a return or refund, the following conditions must be met:

The product must be in its original, unused, and resellable condition.
The product must be returned within 30 days of the original purchase date.
You must have a valid proof of purchase (order number, receipt, or invoice).

3. Exclusions from Returns

Please note the following exclusions to our return policy:

Change of Mind: We do not accept returns for change of mind or for purchases that are no longer needed.
Incorrect Size: We strongly advise you to verify the correct tyre and tube sizes before purchasing.
Damage Caused by Purchaser: We cannot accept returns for items that have been damaged due to improper fitting, attempts to fit, or misuse by the purchaser.

4. How to Return an Item

To lodge a return:

We will confirm eligibility and provide return instructions.
Send the item back via a trackable postage service.
Once we receive and inspect the item, we will process your refund or replacement for the Product returned.
We strongly recommend using Australia Post tracked services to ensure your item reaches us safely.

5. Refund Timeframes

Approved refunds are processed within 3–7 business days after we receive and inspect your return.
Refunds will be issued via the original payment method.
Please note, your bank or payment provider may take an additional 2–5 business days to process the funds.

5. Exclusions

We cannot accept returns or refunds for:

Items purchased more than 30 days ago (unless faulty under Australian Consumer Law)
Items that have been fitted, modified, or used
Items sold as clearance or final sale
Gift cards or store credits
Your Rights Under Australian Consumer Law

Nothing in this policy affects your rights under the Australian Consumer Law (ACL).
If a product is faulty, unsafe, significantly different from its description, or doesn’t perform as promised, you are entitled to a repair, replacement, or refund.

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email