Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsEMSINA
Emsina is a part of the new age of indoor and outdoor water sports. we've grown our love for places around the world, including the Ocean. Our gear is Safe, affordable, unique, and accessible.
Our team is diverse with people from across Australia and even outside of it.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly
by Bunnings' Trusted Sellers.
Our team is diverse with people from across Australia and even outside of it.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly
by Bunnings' Trusted Sellers.
EMSINA Shipping Policy
Bunnings Marketplace Shipping Policy
1. Shipping Fees & Coverage
We offer delivery services across Australia.
Metro Areas: We provide FREE SHIPPING on all standard orders within metropolitan areas.
Regional & Remote Areas: For areas outside of the metro zones, a regional shipping fee applies. The exact shipping cost will be calculated and clearly displayed at checkout based on your delivery address.
2. Dispatch & Delivery Times
We work hard to get your order to you as quickly as possible.
Handling Time: All orders are processed and dispatched within [1-2] business days.
Estimated Delivery Times:
Metro Areas: [2-5] business days.
Regional Areas: [4-8] business days.
Remote/WA/NT/TAS: [7-12] business days.
Note: Deliveries are made from Monday to Friday during standard business hours. We do not ship on weekends or public holidays.
3. Couriers & Tracking
Once your order is dispatched, you will receive a confirmation email containing a tracking link. We partner with reliable Australian courier networks (such as [Amazon/Australia Post / Aramex]) to ensure your items arrive safely.
4. Delivery Restrictions
PO Boxes & Parcel Lockers: We [cannot] deliver to PO Boxes or Parcel Lockers.
Unattended Deliveries (Authority to Leave): If you are not home at the time of delivery, the courier will leave a card with instructions for collection or re-delivery. If you prefer to grant Authority to Leave (ATL), please specify this during checkout. Please note that we are not liable for lost or stolen parcels once they have been marked as delivered by the courier.
5. Damaged or Lost Packages
If your item arrives damaged or is lost in transit, please contact us immediately via the Bunnings marketplace account messaging system with photos of the package. We will resolve the issue and arrange a replacement or refund as a priority.
1. Shipping Fees & Coverage
We offer delivery services across Australia.
Metro Areas: We provide FREE SHIPPING on all standard orders within metropolitan areas.
Regional & Remote Areas: For areas outside of the metro zones, a regional shipping fee applies. The exact shipping cost will be calculated and clearly displayed at checkout based on your delivery address.
2. Dispatch & Delivery Times
We work hard to get your order to you as quickly as possible.
Handling Time: All orders are processed and dispatched within [1-2] business days.
Estimated Delivery Times:
Metro Areas: [2-5] business days.
Regional Areas: [4-8] business days.
Remote/WA/NT/TAS: [7-12] business days.
Note: Deliveries are made from Monday to Friday during standard business hours. We do not ship on weekends or public holidays.
3. Couriers & Tracking
Once your order is dispatched, you will receive a confirmation email containing a tracking link. We partner with reliable Australian courier networks (such as [Amazon/Australia Post / Aramex]) to ensure your items arrive safely.
4. Delivery Restrictions
PO Boxes & Parcel Lockers: We [cannot] deliver to PO Boxes or Parcel Lockers.
Unattended Deliveries (Authority to Leave): If you are not home at the time of delivery, the courier will leave a card with instructions for collection or re-delivery. If you prefer to grant Authority to Leave (ATL), please specify this during checkout. Please note that we are not liable for lost or stolen parcels once they have been marked as delivered by the courier.
5. Damaged or Lost Packages
If your item arrives damaged or is lost in transit, please contact us immediately via the Bunnings marketplace account messaging system with photos of the package. We will resolve the issue and arrange a replacement or refund as a priority.
EMSINA Return Policy
Returns & Refunds Policy
We want you to be completely satisfied with your purchase. As a proud partner/supplier of Bunnings, our return policy is fully aligned with Bunnings’ customer satisfaction guarantees and the Australian Consumer Law (ACL).
1. Change of Mind Returns
Eligibility: If you change your mind, you can return the product within 30 days of purchase, provided the item is unused, in its original undamaged packaging, and in a resalable condition.
Exclusions: Custom-ordered or specially modified items cannot be returned for a change of mind.
Proof of Purchase: A valid Bunnings receipt, tax invoice, or order confirmation is required.
2. Faulty, Damaged, or Incorrect Items
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
If your product is faulty, damaged upon arrival, or does not match the description, you are entitled to a repair, replacement, or refund depending on the major or minor nature of the failure.
"For any returns, please contact us via the contact seller link in your Bunnings order confirmation email."
We want you to be completely satisfied with your purchase. As a proud partner/supplier of Bunnings, our return policy is fully aligned with Bunnings’ customer satisfaction guarantees and the Australian Consumer Law (ACL).
1. Change of Mind Returns
Eligibility: If you change your mind, you can return the product within 30 days of purchase, provided the item is unused, in its original undamaged packaging, and in a resalable condition.
Exclusions: Custom-ordered or specially modified items cannot be returned for a change of mind.
Proof of Purchase: A valid Bunnings receipt, tax invoice, or order confirmation is required.
2. Faulty, Damaged, or Incorrect Items
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
If your product is faulty, damaged upon arrival, or does not match the description, you are entitled to a repair, replacement, or refund depending on the major or minor nature of the failure.
"For any returns, please contact us via the contact seller link in your Bunnings order confirmation email."