Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsEeeza Home
Eeeza Home is a full-service e-commerce platform designed to meet a wide range of lifestyle needs, offering everything from premium fitness equipment and table tennis tables to essential household items. We recognize the demand for convenience and quality in today’s fast-paced world, which is why we’ve curated a diverse selection of products that seamlessly combine functionality, innovation, and style. Our mission is to make it easier for you to build a lifestyle that prioritizes health, comfort, and ease.
“Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.”
“Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.”
Eeeza Home Shipping Policy
## 1. Order Processing and Dispatch
Orders are processed during business days, excluding weekends and public holidays.
In-stock products are generally dispatched within **1–2 business days** after the order has been confirmed and payment has been received, subject to stock availability and any additional processing requirements.
Dispatch timeframes are estimates and may vary for bulky, oversized, customised, or specially handled products. If there is a significant change to the expected dispatch timeframe, we will provide an update through Bunnings Marketplace where appropriate.
## 2. Estimated Delivery Timeframes
Delivery timeframes are estimates and are calculated in business days from dispatch, unless otherwise stated.
For in-stock products, the estimated delivery timeframes are generally:
- **Metro areas:** 3–7 business days.
- **Regional areas:** 5–10 business days.
- **Remote areas:** Delivery may take longer, depending on the destination and carrier service.
Actual delivery times may vary depending on the delivery address, carrier availability, product dimensions, freight requirements, and other circumstances beyond our reasonable control.
For bulky or oversized products, delivery may require specialised freight services or additional handling. Where applicable, the estimated delivery timeframe will be communicated during checkout or through the order details.
## 4. Shipping Costs
Shipping costs are calculated based on factors including the delivery postcode, product size and weight, quantity ordered, delivery method, and any special handling requirements.
The applicable shipping charges will be displayed at checkout before the customer completes the order.
Some products or delivery locations may qualify for free delivery, subject to the conditions stated on the relevant product listing or at checkout.
Additional services, such as special handling or delivery arrangements, may incur extra charges where applicable. Any additional charges must be communicated to the customer before they are incurred or agreed to.
Customers should confirm the delivery address and review the shipping charges displayed at checkout before placing an order.
## 5. Tracking and Delivery Updates
Where tracking is available, tracking information will be provided through the order details, shipping confirmation, or other available delivery notifications.
Customers can use the supplied tracking information to check the progress of their shipment.
Some bulky freight deliveries or deliveries handled by specialised carriers may not provide real-time tracking. In these cases, delivery updates may be available through the carrier or through us via the Contact Seller function on Bunnings Marketplace.
Tracking availability and update frequency depend on the carrier and the delivery service used.
## 6. Delivery Delays
Delivery may be delayed by circumstances such as severe weather, carrier network disruptions, peak-season demand, public holidays, transport restrictions, remote-area access, or other unexpected events.
If a delivery appears to be delayed, customers should first check any available tracking information. If further assistance is required, please contact us through the **Contact Seller** function on Bunnings Marketplace.
We will make reasonable efforts to investigate the delay, obtain an update from the carrier, and communicate the available information to the customer.
Nothing in this policy removes our obligations under applicable consumer law in relation to delivery within an agreed or reasonable timeframe.
## 7. Remote and Regional Deliveries
Deliveries to regional and remote areas may take longer and may incur higher freight charges than deliveries to metropolitan areas.
Some locations may have limited carrier coverage, restricted delivery access, or require special freight arrangements. Where applicable, shipping charges and available delivery options will be displayed at checkout or communicated before the order is finalised.
If a delivery cannot be completed due to access restrictions or other destination-specific limitations, we will work with the customer to discuss reasonable available options.
## 8. Missing, Damaged or Incorrect Deliveries
If an order has not arrived within the estimated delivery timeframe, or if an item arrives damaged, incomplete, or incorrect, please contact us through the **Contact Seller** function on Bunnings Marketplace.
To help us investigate, please provide:
- Your order number.
- A description of the issue.
- Photographs of any visible damage, packaging, or incorrect items, where applicable.
- Any relevant tracking or delivery information.
For missing deliveries, we will investigate the shipment with the carrier and provide updates on the outcome.
For items damaged during delivery, items missing from an order, or incorrect items received, we will assess the issue and arrange an appropriate resolution in accordance with applicable consumer law.
Customers are encouraged to report delivery issues as soon as reasonably possible. However, any reporting timeframe in this policy does not limit a customer's rights under the Australian Consumer Law.
## 9. Delivery Access and Receipt
Customers should ensure that the delivery address and contact details provided at checkout are accurate and that reasonable access is available for the selected delivery service.
For bulky or heavy products, customers should check the product dimensions and consider whether the delivery location has suitable access, including doorways, stairs, driveways, and other restrictions.
Where a delivery service requires the customer to be present or to make special arrangements, these requirements will be communicated where available.
Any additional delivery or re-delivery charges arising from customer-requested changes or failed delivery attempts will be communicated where applicable and will be subject to the terms agreed at checkout and applicable law.
## 10. Consumer Rights
We comply with the Australian Consumer Law (ACL) and other applicable Australian laws.
Nothing in this Shipping Policy excludes, restricts, or modifies any rights or remedies that consumers may have under the ACL, including rights relating to delivery delays, goods that are not delivered, goods damaged in transit, or goods that do not comply with consumer guarantees.
Where a delivery issue gives rise to a remedy under applicable consumer law, we will work with the customer to provide an appropriate resolution.
## 11. Delivery Enquiries
For shipping updates, delivery delays, tracking enquiries, missing parcels, or damaged deliveries, please contact us through the **Contact Seller** function on Bunnings Marketplace.
Please include your order number and relevant details so that we can assist you as efficiently as possible.
Orders are processed during business days, excluding weekends and public holidays.
In-stock products are generally dispatched within **1–2 business days** after the order has been confirmed and payment has been received, subject to stock availability and any additional processing requirements.
Dispatch timeframes are estimates and may vary for bulky, oversized, customised, or specially handled products. If there is a significant change to the expected dispatch timeframe, we will provide an update through Bunnings Marketplace where appropriate.
## 2. Estimated Delivery Timeframes
Delivery timeframes are estimates and are calculated in business days from dispatch, unless otherwise stated.
For in-stock products, the estimated delivery timeframes are generally:
- **Metro areas:** 3–7 business days.
- **Regional areas:** 5–10 business days.
- **Remote areas:** Delivery may take longer, depending on the destination and carrier service.
Actual delivery times may vary depending on the delivery address, carrier availability, product dimensions, freight requirements, and other circumstances beyond our reasonable control.
For bulky or oversized products, delivery may require specialised freight services or additional handling. Where applicable, the estimated delivery timeframe will be communicated during checkout or through the order details.
## 4. Shipping Costs
Shipping costs are calculated based on factors including the delivery postcode, product size and weight, quantity ordered, delivery method, and any special handling requirements.
The applicable shipping charges will be displayed at checkout before the customer completes the order.
Some products or delivery locations may qualify for free delivery, subject to the conditions stated on the relevant product listing or at checkout.
Additional services, such as special handling or delivery arrangements, may incur extra charges where applicable. Any additional charges must be communicated to the customer before they are incurred or agreed to.
Customers should confirm the delivery address and review the shipping charges displayed at checkout before placing an order.
## 5. Tracking and Delivery Updates
Where tracking is available, tracking information will be provided through the order details, shipping confirmation, or other available delivery notifications.
Customers can use the supplied tracking information to check the progress of their shipment.
Some bulky freight deliveries or deliveries handled by specialised carriers may not provide real-time tracking. In these cases, delivery updates may be available through the carrier or through us via the Contact Seller function on Bunnings Marketplace.
Tracking availability and update frequency depend on the carrier and the delivery service used.
## 6. Delivery Delays
Delivery may be delayed by circumstances such as severe weather, carrier network disruptions, peak-season demand, public holidays, transport restrictions, remote-area access, or other unexpected events.
If a delivery appears to be delayed, customers should first check any available tracking information. If further assistance is required, please contact us through the **Contact Seller** function on Bunnings Marketplace.
We will make reasonable efforts to investigate the delay, obtain an update from the carrier, and communicate the available information to the customer.
Nothing in this policy removes our obligations under applicable consumer law in relation to delivery within an agreed or reasonable timeframe.
## 7. Remote and Regional Deliveries
Deliveries to regional and remote areas may take longer and may incur higher freight charges than deliveries to metropolitan areas.
Some locations may have limited carrier coverage, restricted delivery access, or require special freight arrangements. Where applicable, shipping charges and available delivery options will be displayed at checkout or communicated before the order is finalised.
If a delivery cannot be completed due to access restrictions or other destination-specific limitations, we will work with the customer to discuss reasonable available options.
## 8. Missing, Damaged or Incorrect Deliveries
If an order has not arrived within the estimated delivery timeframe, or if an item arrives damaged, incomplete, or incorrect, please contact us through the **Contact Seller** function on Bunnings Marketplace.
To help us investigate, please provide:
- Your order number.
- A description of the issue.
- Photographs of any visible damage, packaging, or incorrect items, where applicable.
- Any relevant tracking or delivery information.
For missing deliveries, we will investigate the shipment with the carrier and provide updates on the outcome.
For items damaged during delivery, items missing from an order, or incorrect items received, we will assess the issue and arrange an appropriate resolution in accordance with applicable consumer law.
Customers are encouraged to report delivery issues as soon as reasonably possible. However, any reporting timeframe in this policy does not limit a customer's rights under the Australian Consumer Law.
## 9. Delivery Access and Receipt
Customers should ensure that the delivery address and contact details provided at checkout are accurate and that reasonable access is available for the selected delivery service.
For bulky or heavy products, customers should check the product dimensions and consider whether the delivery location has suitable access, including doorways, stairs, driveways, and other restrictions.
Where a delivery service requires the customer to be present or to make special arrangements, these requirements will be communicated where available.
Any additional delivery or re-delivery charges arising from customer-requested changes or failed delivery attempts will be communicated where applicable and will be subject to the terms agreed at checkout and applicable law.
## 10. Consumer Rights
We comply with the Australian Consumer Law (ACL) and other applicable Australian laws.
Nothing in this Shipping Policy excludes, restricts, or modifies any rights or remedies that consumers may have under the ACL, including rights relating to delivery delays, goods that are not delivered, goods damaged in transit, or goods that do not comply with consumer guarantees.
Where a delivery issue gives rise to a remedy under applicable consumer law, we will work with the customer to provide an appropriate resolution.
## 11. Delivery Enquiries
For shipping updates, delivery delays, tracking enquiries, missing parcels, or damaged deliveries, please contact us through the **Contact Seller** function on Bunnings Marketplace.
Please include your order number and relevant details so that we can assist you as efficiently as possible.
Eeeza Home Return Policy
1. Returns and Refunds
We want you to be satisfied with your purchase. If you wish to return an item, please contact us through the Contact Seller function on Bunnings Marketplace before sending the item back. Please provide your order details, the reason for the return, and any relevant photos or supporting information where applicable.
We will review your request and provide instructions on how to proceed with the return.
2. Change-of-Mind Returns
If you change your mind about a purchase, returns may be accepted at our discretion, subject to the product's condition and any applicable return conditions.
Unless otherwise agreed, the item must be unused, in its original condition, and returned with its original packaging and accessories.
For approved change-of-mind returns, the customer is responsible for the return shipping costs. Original delivery charges may not be refundable where permitted by law.
Change-of-mind returns are not available for every product. Any applicable exclusions will be communicated where relevant and will apply only to the extent permitted by law.
3. Faulty, Damaged, Incorrect or Not-as-Described Items
If an item is faulty, damaged during delivery, incorrect, or significantly different from its description, please contact us through the Contact Seller function on Bunnings Marketplace as soon as reasonably possible.
Please provide your order number, a description of the issue, and photographs or other evidence where appropriate.
We will assess the issue and work with you to determine an appropriate remedy in accordance with the Australian Consumer Law (ACL).
For eligible claims:
Return shipping costs: We will cover reasonable return shipping costs where the return is required because the item is faulty, damaged, incorrect, or not as described.
Repair: Where appropriate and permitted under the ACL, we may arrange for the item to be repaired.
Replacement: Where applicable, we may provide a replacement item.
Refund: Where required or available under the ACL, we will provide a refund, including where the consumer is entitled to reject the goods due to a major failure.
Customers will not be required to pay return shipping costs for eligible claims where the ACL requires us to cover those costs.
If an item is not as described, we will assess the discrepancy and provide any remedy required under the ACL. This policy does not limit consumers' rights in relation to goods that do not match their description, advertised specifications, or other applicable consumer guarantees.
4. Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a repair, replacement, or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage, where applicable. If the failure is minor, we may be entitled to remedy the issue within a reasonable time, including by repair. If a minor failure cannot be remedied within a reasonable time, you may be entitled to a replacement or refund.
Nothing in this Return Policy excludes, restricts, or modifies any rights or remedies available to consumers under the ACL or other applicable laws.
5. Return Exclusions
Certain products may be excluded from change-of-mind returns, including items that have been used, installed, modified, or damaged after delivery, or products specifically made to order or customised for the customer.
These exclusions apply only to the extent permitted by law. They do not apply where doing so would unlawfully restrict a consumer's rights under the ACL, including rights relating to faulty, damaged, incorrect, or not-as-described goods.
6. Return Process
To request a return, please follow these steps:
Contact us through the Contact Seller function on Bunnings Marketplace.
Provide your order details and explain the reason for the return.
Include photographs or supporting information if requested.
Wait for our return instructions before sending the item back.
Please do not arrange return shipping independently before receiving our instructions, unless otherwise agreed or required by law.
Once the returned item has been received and assessed, we will advise you of the outcome and arrange any applicable repair, replacement, or refund in accordance with this policy and the ACL.
We want you to be satisfied with your purchase. If you wish to return an item, please contact us through the Contact Seller function on Bunnings Marketplace before sending the item back. Please provide your order details, the reason for the return, and any relevant photos or supporting information where applicable.
We will review your request and provide instructions on how to proceed with the return.
2. Change-of-Mind Returns
If you change your mind about a purchase, returns may be accepted at our discretion, subject to the product's condition and any applicable return conditions.
Unless otherwise agreed, the item must be unused, in its original condition, and returned with its original packaging and accessories.
For approved change-of-mind returns, the customer is responsible for the return shipping costs. Original delivery charges may not be refundable where permitted by law.
Change-of-mind returns are not available for every product. Any applicable exclusions will be communicated where relevant and will apply only to the extent permitted by law.
3. Faulty, Damaged, Incorrect or Not-as-Described Items
If an item is faulty, damaged during delivery, incorrect, or significantly different from its description, please contact us through the Contact Seller function on Bunnings Marketplace as soon as reasonably possible.
Please provide your order number, a description of the issue, and photographs or other evidence where appropriate.
We will assess the issue and work with you to determine an appropriate remedy in accordance with the Australian Consumer Law (ACL).
For eligible claims:
Return shipping costs: We will cover reasonable return shipping costs where the return is required because the item is faulty, damaged, incorrect, or not as described.
Repair: Where appropriate and permitted under the ACL, we may arrange for the item to be repaired.
Replacement: Where applicable, we may provide a replacement item.
Refund: Where required or available under the ACL, we will provide a refund, including where the consumer is entitled to reject the goods due to a major failure.
Customers will not be required to pay return shipping costs for eligible claims where the ACL requires us to cover those costs.
If an item is not as described, we will assess the discrepancy and provide any remedy required under the ACL. This policy does not limit consumers' rights in relation to goods that do not match their description, advertised specifications, or other applicable consumer guarantees.
4. Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a repair, replacement, or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage, where applicable. If the failure is minor, we may be entitled to remedy the issue within a reasonable time, including by repair. If a minor failure cannot be remedied within a reasonable time, you may be entitled to a replacement or refund.
Nothing in this Return Policy excludes, restricts, or modifies any rights or remedies available to consumers under the ACL or other applicable laws.
5. Return Exclusions
Certain products may be excluded from change-of-mind returns, including items that have been used, installed, modified, or damaged after delivery, or products specifically made to order or customised for the customer.
These exclusions apply only to the extent permitted by law. They do not apply where doing so would unlawfully restrict a consumer's rights under the ACL, including rights relating to faulty, damaged, incorrect, or not-as-described goods.
6. Return Process
To request a return, please follow these steps:
Contact us through the Contact Seller function on Bunnings Marketplace.
Provide your order details and explain the reason for the return.
Include photographs or supporting information if requested.
Wait for our return instructions before sending the item back.
Please do not arrange return shipping independently before receiving our instructions, unless otherwise agreed or required by law.
Once the returned item has been received and assessed, we will advise you of the outcome and arrange any applicable repair, replacement, or refund in accordance with this policy and the ACL.