For any returns, please contact us via the contact seller link in your Bunnings order confirmation email. At Doggylicious, we want you (and your dog) to love our products. If for any reason you are not satisfied, our returns policy makes it simple and fair.
Change of Mind
If you change your mind about a purchase, you can return the product for a full refund.
The product must be unopened, unused, and in its original packaging.
Proof of purchase (receipt or order confirmation) is required.
Returns must be made within 30 days of purchase.
Faulty or Damaged Products
In line with your rights under the Australian Consumer Law, you are entitled to a refund or replacement if the product:
Is faulty,
Is damaged,
Is significantly different from its description, or
Does not perform as expected.
Please contact us as soon as possible if you believe your product is faulty. We may require photos or the return of the item for assessment.