- Comprehensive accident protection for your avata 2, including up to four replacements in one year for incidents like collisions, water exposure, and flyaways.
- Dji flyaway coverage ensures you can receive a replacement drone even if your avata 2 goes missing during flight and cannot be recovered.
- Quick and easy product replacement or repair with dedicated technical support channels, providing minimal downtime and hassle-free service.
DJI Care Refresh 1-Year Plan for Avata 2
All Inclusive Repairs
DJI Care Refresh coverage offers up to four replacement credits in one years, including two drone flyaway claims. The service covers all accidental damage caused by collision, water and more. You can make a Care Refresh claim for the small excess fees listed below.
Replacement fee: $69 AUD
Flyaway fee: $269 AUD
DJI Flyaway Coverage
DJI Flyaway covers the rare scenario of your drone being unretrievable after going missing during flight, providing you with a replacement drone. You can make one Flyaway claim in exchange for one replacement credit.(Please note: DJI Flyaway coverage is bound to your DJI account and drone's remote controller via the DJI Fly app. Binding your drone, controller and DJI account is required to claim DJI Flyaway.)
Full Coverage, Hassle Free
DJI will replace your product if an accident occurs. Whether it's from water damage, collision, or any other reason. The replacement units that are provided are brand-new products or equivalent to brand-new products in performance and reliability.
Speedy Turnaround
DJI Care has exclusive technical service channels to provide support, including online chat and call support. Your requests will be transferred to DJI Care service channels to provide you with express replacement. When an accident occurs involving your aircraft, you can choose replacement or repair at an additional cost and the DJI Service Centre will respond to your request accordingly.
*Avata 2 in images not included