Density engineers advanced high energy density batteries delivering higher power, faster charging, improved safety and up to 5x lighter weight made possible by advanced XSSB Application Variable solid-state electrolyte archectures combined with cutting edge cathode & anode chemistry.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

At Density Batteries, a division of Clutch Industries Pty Ltd, we aim to ensure your orders are processed and delivered as quickly and efficiently as possible.

All orders include FREE delivery Australia-wide, with no minimum order value. We currently deliver exclusively to Australian addresses and do not offer international shipping.

1. Order Processing
Orders are processed and dispatched within 2 business days of payment confirmation.
Business days exclude weekends and Australian public holidays.

2. Shipping Methods
We work with trusted Australian freight and logistics providers to ensure your order is delivered safely and efficiently.

The shipping provider and delivery method may be selected based on your location, product specifications and the most suitable service available.

3. Delivery Timeframes
Estimated delivery times after dispatch are:
Metropolitan Areas: 3–12 business days
Regional & Remote Areas: 4–20 business days
Please note that these timeframes are estimates only and exclude order processing time. Actual delivery times may vary depending on your location, carrier availability and circumstances outside our control.

4. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation with tracking details, allowing you to monitor your delivery through the relevant carrier.

5. Delivery Delays & Issues
While we make every effort to ensure timely delivery, occasional delays may occur due to weather conditions, transport disruptions, peak delivery periods or other unforeseen circumstances.

If your order is delayed, damaged or you experience any other issue with your delivery, please contact us through your Bunnings Marketplace order, and our team will assist you.

All purchases from Density Batteries are covered by applicable consumer guarantees under the Australian Consumer Law (ACL).

If your order is lost, damaged during delivery, or is not delivered within the agreed or a reasonable timeframe, please contact us through the Contact Seller link in your Bunnings Marketplace order confirmation email.

Nothing in this Shipping Policy excludes, restricts or modifies your statutory rights under the Australian Consumer Law.

6. Important Shipping Information
As some Density Batteries products contain lithium batteries, specific transport and handling requirements may apply. Delivery options may be subject to carrier restrictions for certain locations.

If any restrictions affect your order, our team will contact you to discuss the available options.

Density Batteries, a division of Clutch Industries Pty Ltd, is committed to providing quality products and a straightforward returns process.

This policy applies to Density Batteries products purchased through Bunnings Marketplace and is in addition to your rights under the Australian Consumer Law (ACL).

Change of Mind Returns

If you've purchased the wrong product or simply changed your mind, we're happy to offer a refund or exchange, subject to the following conditions:

The return must be requested and the product dispatched within 30 days of purchase.

The product must be unused, in new and resaleable condition.

The product must be returned with its original packaging, accessories and documentation.

The product must not have been marked "Final Sale" or "Non-Returnable" at the time of purchase.

Return shipping costs for change-of-mind returns are the responsibility of the customer.

Refunds or exchanges will be processed once the returned product has been received and its condition verified.

Faulty, Damaged or Incorrect Products

If your product is faulty, damaged on arrival, incorrectly supplied or does not match its description, please contact us so we can assist.

Our products come with guarantees that cannot be excluded under the Australian Consumer Law.

Under the Australian Consumer Law:

Major failures: You are entitled to choose a refund or replacement and may also be entitled to compensation for other reasonably foreseeable loss or damage.

Minor failures: You are entitled to have the issue remedied within a reasonable time, which may involve a repair, replacement or refund, depending on the circumstances.

Where a product is confirmed to be faulty, incorrectly supplied or otherwise fails to meet applicable consumer guarantees, we will cover reasonable return shipping costs or arrange an appropriate return method.

Your rights under the Australian Consumer Law are not limited by our 30-day change-of-mind period or requirements relating to original packaging and unused condition.

How to Request a Return

To request a return or exchange:

Contact Density Batteries using the Contact Seller link in your Bunnings Marketplace order confirmation or through your Bunnings account.

Provide your order number, a brief description of the reason for the return and, where reasonably possible, photographs of the product to assist with our assessment.

Our team will review your request and provide return instructions where required.

Nothing in this policy excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law.

"For any returns, please contact us via the contact seller link in your Bunnings order confirmation email."