Crystalux Glass is one of Australia's favourite mirror brands, loved in over 20,000 Aussie homes. For more than 5 years, we've supplied premium, uniquely designed mirrors to homes and businesses across the country including LED mirrors, standard mirrors, full-length mirrors, and make-up mirrors.

Trusted for quality, unique design, and reliable service, Crystalux Glass is here to help you find the perfect mirror for your space.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

## Shipping Policy

We are pleased to offer shipping on all mirror orders across Australia.

Orders are dispatched within **1–2 business days**.

Please allow **2–8 business days** for delivery, depending on your location. Delivery timeframes are estimates only and may vary due to circumstances outside our control.

Additionally, our **Damage-Free Guarantee** ensures that if your mirror arrives damaged, we will provide a replacement at no additional cost.

Tracking details will be provided after dispatch.

**Standard Delivery:** 2–8 Business Days

For any delivery enquiries, please contact us via the **Contact Seller** link in your Bunnings order confirmation email.

Return Policy
Change of Mind Returns

Return Window
You have 30 days from the delivery date to initiate a change-of-mind return. Returns requested after this period for change-of-mind purchases will not be accepted.

Condition of the Mirror
The mirror must be returned in its original condition, including all packaging, without any signs of damage or wear. Mirrors that are not returned in their original condition may not be eligible for a change-of-mind refund.

Return Shipping Costs
For change-of-mind returns, return postage is the customer's responsibility. We recommend using a trackable shipping service to ensure your item reaches us safely, as we are not responsible for items lost or damaged during return transit.

Refund Process
Once the mirror is received and inspected at our warehouse, we will process your refund within 10 business days to your original payment method.

Faulty, Damaged or Incorrect Items
Nothing in this policy limits your rights under the Australian Consumer Law. If your mirror arrives faulty, damaged, incorrect, or not as described, please contact us via the Contact Seller link in your Bunnings order confirmation email. We will work with you to provide a repair, replacement, or refund in accordance with the Australian Consumer Law.

If you'd like to initiate a return, please contact us with your order number, and we'll guide you through the process.

Thank you for shopping with us!

For any returns, please contact us via the Contact Seller link in your Bunnings order confirmation email.