Established in 2008, Costway has kept helping consumers achieve their financial targets with satisfactory product quality and best price for over ten years. For over ten years' operation, Costway has grown to be one of the top retailers in North America and Europe. We always have a high market sensitivity and devote ourselves to developing more diverse and better products. We are always capable of assisting customers to find whatever they want and we commit ourselves to providing you with thoughtful customer service. What We Sell Costway provides our consumers with plenty of choices from home and garden items to sport and hardware equipment, from vehicle and DIY projects to business and industry products. Find whatever you need for your daily life and activities from our online shop with impossible low price and highly expectation! Bunnings' lowest prices policy and price guarantee do not apply to products sold directly by Bunnings' Trusted Sellers.

We ship items via different carriers according to the weight and size of each product and your address.
Please contact us via the 'Contact Seller' link on your Order Confirmation if you have special requirements before or within 1 business day after purchase.

Unfortunately some extra-remote or off-shore locations will charge a extra postage fee and some locations are non-deliverable

Postage is calculated based on the weight and size of each product. If you refuse the shipment with personal reasons after dispatching or receiving it, we will deduct the original shipping charge from your refund, and a 10% re-stocking fee may apply.

Important:
1. Inside/Upstairs delivery is NOT provided.
2. Additional postage fees may apply for re-delivery or re-direction requests.
3. Some products may be sent in more than one packages.

Thanks for your patience and understanding.

For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email. Costway is always dedicated to satisfying every user to ensure that everyone who visits or orders at our store would have a fabulous purchase experience in every phase. After-sale service is an indispensable part, which deserve our full attention. By settling every dispute peacefully in a proactive manner, we believe that it is a way to improve ourselves to get closer to our users. Costway return policy is a promise to every user of our website or product. We ensure that all of our items are brand new and in excellent condition prior to shipping. In the event that you receive an item which does not conform to those standards, please contact us by clicking the Contact Seller button on your Order Details . Return Policy: Before you return the products, please check these following requests below carefully: 1. Please contact with our Customer Service Team and obtain a Return Merchandise Authorization (RMA) number from us before returning the item. Without the RMA number, there is a risk that your returned item may not be identifiable and not accepted. 2. Please send us 1-5 clear photos if there is any damage or quality issues with the item you receive. 3. If you simply change your mind and wish to cancel the order. Please contact with us before dispatch (1 business day). 4. If you want to cancel the order or return the item after dispatch without any quality issues, please note that the original postage is not be refundable, and the buyer is responsible for return postage cost, and a 10% re-stocking fee may apply. Return or exchange requests are ONLY acceptable for unused items and within 7 days of receipt. 5. If You are not satisfied with any product that you have purchased, please feel free to contact with us, we will try us best to solve the problems for You. 6. Items should be returned in their original product packaging and all accessories in the original shipment must be included if you want to return the item.