Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsCOSTUME KING
Established in 2008, Costume King is an Australian online retailer specialising in quality costumes, dress-up accessories and themed party essentials for all ages.
Whether you're shopping for Halloween, Book Week, themed parties, cosplay, school events or special celebrations, we offer an extensive range of licensed characters, classic favourites and unique costume styles for every occasion.
“Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.”
Whether you're shopping for Halloween, Book Week, themed parties, cosplay, school events or special celebrations, we offer an extensive range of licensed characters, classic favourites and unique costume styles for every occasion.
“Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.”
COSTUME KING Shipping Policy
Shipping Policy
* Most orders are dispatched within 24 hours of payment confirmation (excluding weekends and Victorian public holidays).
* We deliver throughout Australia and New Zealand.
* Delivery timeframes shown at checkout are estimates only and may vary depending on your location, courier services, customs processing (where applicable), peak periods, public holidays, or other circumstances beyond our control. Remote and regional areas may require additional delivery time.
* Shipping costs are calculated at checkout based on the delivery address and parcel details.
* Tracking information will be provided once your order has been dispatched, where applicable.
* Please ensure your delivery address is accurate and complete when placing your order.
For any questions about your order or delivery, please contact us through your Bunnings Marketplace order.
* Most orders are dispatched within 24 hours of payment confirmation (excluding weekends and Victorian public holidays).
* We deliver throughout Australia and New Zealand.
* Delivery timeframes shown at checkout are estimates only and may vary depending on your location, courier services, customs processing (where applicable), peak periods, public holidays, or other circumstances beyond our control. Remote and regional areas may require additional delivery time.
* Shipping costs are calculated at checkout based on the delivery address and parcel details.
* Tracking information will be provided once your order has been dispatched, where applicable.
* Please ensure your delivery address is accurate and complete when placing your order.
For any questions about your order or delivery, please contact us through your Bunnings Marketplace order.
COSTUME KING Return Policy
# Returns Policy
At Costume King, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.
# Change of Mind Returns
We accept change-of-mind returns within 14 days of delivery, provided the item:
* Is unused, unworn, unmodified and undamaged.
* Is clean and free from stains, marks, dirt, pet hair, odours, makeup, deodorant, perfume or any other signs of use.
* Has not been washed, laundered or altered.
* Is returned in its original, undamaged packaging, complete with all original tags, accessories, components and any included parts.
* Is in resalable condition.
Items returned with signs of wear from an event, party, performance, photo shoot or similar use are not eligible for a change-of-mind return.
Customers are responsible for the cost of returning change-of-mind items. Original shipping charges (if any) and return shipping costs are non-refundable. If an exchange is requested, customers are also responsible for any shipping costs associated with sending the replacement item.
# Non-Returnable Items
For hygiene and product safety reasons, we do not accept change-of-mind returns for:
* Clearance items.
* Inflatable items and piggyback/ride-on costumes.
* Candy bowls and large décor items.
* Pet costumes and accessories.
* Special order and mascot costumes.
* Plush or full-body fur costumes.
* Hygiene-related products, including:
* Hosiery, stockings, socks, leggings and tights.
* Wigs and wig caps.
* Beards, moustaches, eyelashes and similar facial hair products.
* Prosthetic products, including fangs, fake teeth, tongues, horns and similar items.
* Cosmetics, make-up and theatrical effects.
* Temporary tattoos.
* Earrings, body jewellery and piercings.
* Contact lenses.
# Faulty, Damaged or Incorrect Items
If your item arrives faulty, damaged or incorrect, please contact us through your Bunnings Marketplace order as soon as reasonably possible after becoming aware of the issue.
To assist us in assessing your claim, we may request photographs, videos, product labels, packaging, or other relevant information.
Please do not dispose of, alter, repair or destroy the item until your claim has been assessed, as this may prevent us from verifying the issue.
Depending on the nature of the issue, we may provide troubleshooting assistance, replacement parts (where applicable), a repair, replacement or refund in accordance with the Australian Consumer Law.
Where a return is required, return instructions will be provided. Returning an item does not automatically mean the claim has been approved and may form part of the assessment process.
If a return is approved because the item is faulty, damaged or incorrectly supplied, we will cover the reasonable cost of return shipping (or reimburse reasonable return postage where applicable) and send any replacement item at no additional cost.
# Exchanges
If you would like to exchange an item for a different size or product due to a change of mind, please request a return through your Bunnings Marketplace order and place a new order for the required item, subject to stock availability.
Customers are responsible for all shipping costs associated with change-of-mind exchanges.
# Australian Consumer Law
Nothing in this Returns Policy limits or excludes your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under Australian consumer protection laws.
At Costume King, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.
# Change of Mind Returns
We accept change-of-mind returns within 14 days of delivery, provided the item:
* Is unused, unworn, unmodified and undamaged.
* Is clean and free from stains, marks, dirt, pet hair, odours, makeup, deodorant, perfume or any other signs of use.
* Has not been washed, laundered or altered.
* Is returned in its original, undamaged packaging, complete with all original tags, accessories, components and any included parts.
* Is in resalable condition.
Items returned with signs of wear from an event, party, performance, photo shoot or similar use are not eligible for a change-of-mind return.
Customers are responsible for the cost of returning change-of-mind items. Original shipping charges (if any) and return shipping costs are non-refundable. If an exchange is requested, customers are also responsible for any shipping costs associated with sending the replacement item.
# Non-Returnable Items
For hygiene and product safety reasons, we do not accept change-of-mind returns for:
* Clearance items.
* Inflatable items and piggyback/ride-on costumes.
* Candy bowls and large décor items.
* Pet costumes and accessories.
* Special order and mascot costumes.
* Plush or full-body fur costumes.
* Hygiene-related products, including:
* Hosiery, stockings, socks, leggings and tights.
* Wigs and wig caps.
* Beards, moustaches, eyelashes and similar facial hair products.
* Prosthetic products, including fangs, fake teeth, tongues, horns and similar items.
* Cosmetics, make-up and theatrical effects.
* Temporary tattoos.
* Earrings, body jewellery and piercings.
* Contact lenses.
# Faulty, Damaged or Incorrect Items
If your item arrives faulty, damaged or incorrect, please contact us through your Bunnings Marketplace order as soon as reasonably possible after becoming aware of the issue.
To assist us in assessing your claim, we may request photographs, videos, product labels, packaging, or other relevant information.
Please do not dispose of, alter, repair or destroy the item until your claim has been assessed, as this may prevent us from verifying the issue.
Depending on the nature of the issue, we may provide troubleshooting assistance, replacement parts (where applicable), a repair, replacement or refund in accordance with the Australian Consumer Law.
Where a return is required, return instructions will be provided. Returning an item does not automatically mean the claim has been approved and may form part of the assessment process.
If a return is approved because the item is faulty, damaged or incorrectly supplied, we will cover the reasonable cost of return shipping (or reimburse reasonable return postage where applicable) and send any replacement item at no additional cost.
# Exchanges
If you would like to exchange an item for a different size or product due to a change of mind, please request a return through your Bunnings Marketplace order and place a new order for the required item, subject to stock availability.
Customers are responsible for all shipping costs associated with change-of-mind exchanges.
# Australian Consumer Law
Nothing in this Returns Policy limits or excludes your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under Australian consumer protection laws.