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CNP BRANDS

We strive to be the leading Australian manufacturer, importer and distributor of a broad range of nursery products. At CNP Brands we seek to provide superior levels of safety, quality and revolutionary design, while still maintaining our fundamental principle of always delivering quality service and support to our customers. Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

CNP BRANDS Shipping Policy

5 - 10 business days delivery time Australia Wide Via Startrack & Australia Post.\n\nSignature on delivery only.

CNP BRANDS Return Policy

For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. The below returns will not be accepted: Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us via the contact seller link in your Bunnings order confirmation email. Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us via the contact seller link in your Bunnings order confirmation email to arrange the exchange. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.