For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.
We like to keep things simple and our customers happy.
If there is any issue with your product we will replace or refund the product as set out by the ACCC (The Australian Competition and Consumer Commission) consumer right guarantee.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us via the 'Contact Seller' button.
Shipping returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.