Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsCaremax
CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.
All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.
Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.
Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
Caremax Shipping Policy
Australian (local)
Shipping is free for online orders over $55 (after any discounts have been applied) or orders under $50 will incur a small $10 delivery fee. Please note that bulky and heavy products are excluded from free shipping.
Most orders are dispatched the same day from Melbourne Warehouse if your order is placed before 2pm, (Monday-Friday) payment is received and products are in stock. Depending on your shipping destination orders can take from 1- 10 business days transit time. Please refer to the following guidelines for shipping timeframes:
Melbourne Metro: up to 3 business days
VIC Country: up to 5 business days
Sydney Metro: up to 6 business days
NSW Country: up to 8 business days
Brisbane Metro: up to 6 business days
QLD Country: up to 10 business days
Adelaide Metro: up to 5 business days
SA Country: up to 8 business days
Tasmania/ Northern Territory: up to 10 business days
Perth Metro: up to 5 business days
Western Australia: up to 10 business days
Shipping is free for online orders over $55 (after any discounts have been applied) or orders under $50 will incur a small $10 delivery fee. Please note that bulky and heavy products are excluded from free shipping.
Most orders are dispatched the same day from Melbourne Warehouse if your order is placed before 2pm, (Monday-Friday) payment is received and products are in stock. Depending on your shipping destination orders can take from 1- 10 business days transit time. Please refer to the following guidelines for shipping timeframes:
Melbourne Metro: up to 3 business days
VIC Country: up to 5 business days
Sydney Metro: up to 6 business days
NSW Country: up to 8 business days
Brisbane Metro: up to 6 business days
QLD Country: up to 10 business days
Adelaide Metro: up to 5 business days
SA Country: up to 8 business days
Tasmania/ Northern Territory: up to 10 business days
Perth Metro: up to 5 business days
Western Australia: up to 10 business days
Caremax Return Policy
Money Back Guarantee
According to the ACCC, buyers are not entitled to a refund if they simply change their mind. However, as a gesture of goodwill, we offer a 30-day return policy, allowing customers to return items for any reason within 30 days of purchase (T&Cs apply).
However, please choose carefully, we do not normally give refunds for postage & handling cost if you simply change your mind or make a wrong decision.
To be eligible for a return, your item must be unused and in the same condition that you received it. (the product & packaging must be in suitable condition to resell). If consumables are used, we may accept the return and issue a partial refund after deducting replacement costs. Please read our return policy page for specifics relating to the T&C.
You will be responsible for paying for your own shipping costs for returning your item. Charges incurred by Caremax through the process of delivering the initial order (merchant fee, original postage etc) are non-refundable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/exchange/credit.
If your refund request is approved, then a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Money Back Guarantee
According to the ACCC, buyers are not entitled to a refund if they simply change their mind. However, as a gesture of goodwill, we offer a 30-day return policy, allowing customers to return items for any reason within 30 days of purchase (T&Cs apply).
However, please choose carefully, please note the following important conditions:
We do not normally refund postage & handling costs if you change your mind or make an incorrect purchase.
To be eligible for a return, your item must be unused and in the same condition as when you received it. This includes original packaging in a resellable condition.
You will be responsible for paying your own return shipping costs, which are non-refundable.
Aquarium products are excluded from this standard guarantee. For fish tanks, please refer to the specific return/refund policy outlined on the individual product page.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/exchange/credit.
If your refund request is approved, then a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
According to the ACCC, buyers are not entitled to a refund if they simply change their mind. However, as a gesture of goodwill, we offer a 30-day return policy, allowing customers to return items for any reason within 30 days of purchase (T&Cs apply).
However, please choose carefully, we do not normally give refunds for postage & handling cost if you simply change your mind or make a wrong decision.
To be eligible for a return, your item must be unused and in the same condition that you received it. (the product & packaging must be in suitable condition to resell). If consumables are used, we may accept the return and issue a partial refund after deducting replacement costs. Please read our return policy page for specifics relating to the T&C.
You will be responsible for paying for your own shipping costs for returning your item. Charges incurred by Caremax through the process of delivering the initial order (merchant fee, original postage etc) are non-refundable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/exchange/credit.
If your refund request is approved, then a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Money Back Guarantee
According to the ACCC, buyers are not entitled to a refund if they simply change their mind. However, as a gesture of goodwill, we offer a 30-day return policy, allowing customers to return items for any reason within 30 days of purchase (T&Cs apply).
However, please choose carefully, please note the following important conditions:
We do not normally refund postage & handling costs if you change your mind or make an incorrect purchase.
To be eligible for a return, your item must be unused and in the same condition as when you received it. This includes original packaging in a resellable condition.
You will be responsible for paying your own return shipping costs, which are non-refundable.
Aquarium products are excluded from this standard guarantee. For fish tanks, please refer to the specific return/refund policy outlined on the individual product page.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/exchange/credit.
If your refund request is approved, then a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.