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View our range of products on the app, either at home or in-store.
The app is not downloading from the App Store. How can I fix this?
This is not an app issue however you can clear the cache from within the Google Play Store or Apple Store.
If I am experiencing technical issues or need help, can I talk to someone?
Where can I review the Privacy Policy for the app?
Why does it require my location services?
Can I purchase products in the app?
Can I view product locations on the map?
Yes, if the product location information is available, you can view where your product is on the store map by clicking through the ‘Aisle’ button from search results or the product details page. You can also add a path to view the quickest way to get there by the store entrance you are coming from.
Why does my selected product display "No aisle info”?
If we don't have aisle information for a product, it's best to seek help from a team member in-store.
Why does my selected product say I need to go to the Special Orders desk?
The product you are trying to find may be a product that we need to order in. To find out more, go to the Special Orders desk and talk to a team member. You can view the location of the Special Orders desk on the map.
Why was the stock level or aisle location for my product incorrect?
The product I am looking for is out of stock at my local store. How can I find where it is available?
You can view nearby store stock by clicking the ‘View more stores’ button on the product details page for each item.
Can I see my whole list on the map?
Yes, you can. Simply scroll to the bottom of your list and tap on ‘Show list on map’. You will then be shown a path through the store to collect all the products on your list. You can check products off as you go.
Can I see the best path through the store to collect my products based on my entry point?
Yes, you can. Simply go to the map and tap the pin in the top left corner. From here, you can select your entrance point. The products on your list will then be arranged in the fastest way for you to navigate through the store.
Will my Product Finder lists integrate with my website Project Lists?
Can I access a store map for my local store?
Yes, you can. The map for each store is available in 'Stores' tab and tapping ‘View store map’. You can also view the stores landmarks and services via this tab.
Why does my store not have a map?
A store may be under construction or new to the network. In this case, a new interactive map will be available soon.
Can I see what services are available at my local store?
Yes, simply click on the stores tab and tap ‘View store map’. From here, tap ‘Open’ in the bottom right corner to see the services available.
Why do I need a Bunnings account?
A Bunnings account helps us to personalise your experience for you. By creating an account, you can access your online and store receipts for easy returns and warranty storage. You can also create multiple lists if you are signed into your account.
Can I login and see my account details?
Yes. You can login to your Bunnings account in the app.
Not a Bunnings account customer? That’s okay – you can sign up from the app too!
Are my app account details the same as my website account details?
Yes, you can use the same Bunnings account details on both the app and website.
Can I view my past purchases?
How do I link my eReceipts to my Product Finder App?
What do I do if I have feedback or suggestions for improvements?
