12-Month Back to Base Warranty
CaddyTek Pty Ltd warrants its products to be free of defects and workmanship for one year. Within our product life cycle, CADDYTEK will repair or replace the products or parts of the product that are determined to be defective in material or workmanship under normal use and maintenance. Our customer service team also will provide you the solution at any time.
The warranty period begins from the date of the original purchase tax invoice and it then lasts for 3 months or 12 months.
This Warranty does not cover loss or damage caused by normal wear and tear*, misuse, incorrect installation or operation, failure to clean and maintain, acts of God, exposure to heat, corrosion, use of non-authorised or defective parts, or to items that have been repaired other than by CaddyTek or a repairer approved by CaddyTek.
*Normal wear and tear of the products are not considered manufacturer's defect. (e.g. tyres, rubber handlebar, elastic straps / Velcro straps, mesh net, cooler bag, zipper, paintwork, beverage holder, mobile phone holder / mount, umbrella holder, brake, axles threads etc.)
Conditions Applying to Change of Mind Returns
"Change of mind" is a term commonly used by ACL to mean "ordered by mistake, found it cheaper elsewhere, purchased an inappropriate gift, purchased for testing purposes, circumstances changed and you no longer want the item, decided you don't like the item you purchased or no longer need it." Generally, according to ACL, a store does not have to give a refund or replacement if a customer simply changes their mind about a product. But on Bunnings, we accept return within 14 days for "change of mind".
Unless otherwise stated in this Change of Mind Return Policy, all items being returned for change of mind must be returned in the same condition in which you received the item. This means that, for change of mind returns:
1). Returned within 14 days of receipt.
2). Item must be received back in brand new, unused, resalable condition, properly sealed in its original packaging. Items bearing any signs of use, worn (with original tags and/or packaging) or damage will not qualify for a refund or exchange, and will be returned to the customer only upon payment of the appropriate postage.
3). Buyer is responsible for the return postage.
4). 10% re-stock fee will apply.
5). The original shipping charge will not be refundable.
For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email.