BTC Sport is a popular store in Melbourne specializing in sports and gym equipment. They offer a wide selection of high-quality products for fitness enthusiasts. Customers can visit their store or conveniently shop online. BTC Sport provides free delivery across Melbourne, ensuring prompt and secure shipping. Their friendly and knowledgeable staff assists customers in finding the right equipment for their needs. BTC Sport has everything you need to stay fit and active. It's the go-to destination for sports and gym equipment in Melbourne.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

BTC shipping policy

**1. Shipping Methods and Timelines**
1.1. Shipping Carriers: We primarily use Allied express for our shipping service nationally. For Melbourne Metro we use our cooperated local delivery company: Care removals.

1.2. Processing Time: Orders are typically processed within 2 business days after payment confirmation, except during holidays or peak seasons when processing times may be longer.

1.3. Shipping Time: Shipping times may vary depending on your location and the shipping method selected during checkout. Estimated delivery times are provided at the time of purchase. Please note that these are only estimates, and actual delivery times may vary.

**2. Shipping Rates**
2.1. Shipping Costs: Shipping costs are calculated based on the weight, size, and destination of your order. You can view the shipping costs during the checkout process before finalizing your purchase.

2.2. Free Shipping: We offer free shipping on orders only in Melbourne Metro.

3. Order Tracking**
3.1. Order Tracking: Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track the status and delivery of your order.

4. Order Delays and Issues**
4.1. Delays: While we strive to deliver your order within the estimated timeframe, please understand that shipping delays may occur due to factors beyond our control, such as weather, natural disasters, or carrier issues. We will make every effort to keep you informed of any significant delays.

5. Lost or Damaged Items: If your order is lost or arrives damaged, please contact our customer support team as soon as possible. We will work with you to resolve the issue and provide a suitable solution.

6. Contact Information**
6.1. Customer Support: If you have any questions or concerns about our shipping policy, please contact our customer support team. For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.

**7. Policy Updates**
7.1. Policy Updates: We reserve the right to update and modify our shipping policy at any time. Any changes will be reflected on this page, and it is your responsibility to review this policy periodically for updates.
By placing an order with us, you agree to comply with and accept the terms of our shipping policy.
[BTC sport equipment Pty Ltd]

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.

** Returns and Refunds**

Return Policy: We offer a 30-day return policy. If you haven't opened your package and change your mind, you can return it after contacting our customer support team. However, please note that you'll need to cover the cost of the return shipping.

Refunds: Refunds for returned items will be initiated upon our receipt of the returned products. Following a thorough inspection of the items, the refund process will promptly commence.