At BILTONGBOKS, we strive to provide a seamless and reliable shipping experience for all our customers. Below, you’ll find all the details about our shipping process, delivery times, and policies.
Shipping Destinations
We currently ship to all addresses within Australia, including P.O. Boxes and parcel lockers.
Dispatch Times
Orders are processed and dispatched Monday through Friday during business hours (excluding public holidays). Orders placed after 12 PM AEST may be processed on the next business day.
Shipping Methods
We partner with Australia Post to deliver your orders. Shipping options include:
•\tStandard Shipping: 2–7 business days (delivery times may vary depending on location).
Please note that Australia Post does not typically deliver on weekends or public holidays.
Delivery Process
•\tOnce your order is dispatched, you’ll receive a confirmation email with tracking information.
•\tIf you’re not available to receive your parcel, Australia Post may leave a notification card and take your item to the nearest post office for collection.
•\tFor P.O. Boxes, parcels will be delivered directly to the designated post office.
Order Tracking
You can track your order using the tracking number provided in your dispatch confirmation email. If you have any issues, feel free to contact us via the contact seller link in your Bunnings order confirmation email.