benssur Furniture is a Melbourne-based, architect-led furniture brand offering thoughtfully designed dining chairs, tables and home furniture. We focus on timeless design, quality materials and durable construction, creating furniture that balances aesthetics, comfort and everyday practicality. Our collection includes both original benssur designs and carefully selected design-led pieces for Australian homes and commercial spaces.

“Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.”

In-stock products are dispatched from our Australian warehouse within 1–2 business days.

Delivery Timeframe

Estimated delivery is generally 2–10 business days after dispatch, depending on the delivery location, product size and freight service used. Delivery to remote or regional areas may take longer, and actual delivery times may vary due to carrier delays, weather, public holidays or other circumstances affecting the freight network.

Delivery Service

As many of our products are bulky furniture items, deliveries may be completed by specialist furniture or freight carriers. Standard delivery is to an accessible ground-floor or front-door location unless otherwise arranged.

Customers are responsible for ensuring suitable and safe access for delivery.

Delivery Restrictions

We are unable to deliver to PO Boxes or Parcel Lockers. A suitable physical delivery address must be provided at checkout.

Tracking

Tracking information will be provided where available once the order has been dispatched.

Delivery Issues

If your order is delayed, damaged, missing, or you experience an issue with delivery, please contact us using the Contact Seller function through your Bunnings Marketplace order. We will assess the issue and assist with the appropriate resolution.

Nothing in this shipping policy excludes, restricts or limits any rights or remedies available to you under the Australian Consumer Law (ACL).

We offer 30-day change of mind returns from the date of delivery.

For a change of mind return, the product must be unused, undamaged and in its original condition and packaging. Customers are responsible for the cost of return shipping for change of mind returns.

Once the returned item has been received and inspected, an eligible refund will be processed for the returned product.

For products that are faulty, damaged, incorrect or not as described, customers may be entitled to a remedy under the Australian Consumer Law (ACL), including a repair, replacement or refund where applicable. Where required under the ACL, we will also cover reasonable return shipping costs.

Our 30-day change of mind policy is separate from, and does not limit, any rights or remedies available under the Australian Consumer Law.