Delivery is via courier and cannot be to a Post Office Box. All deliveries are sent with registered couriers who on most occasions need to obtain a signature at the time of delivery. Under some special circumstances, with the client’s approval, items can be left in a nominated location at the place of delivery. *Please also note that for security reasons, the shipping address cannot be changed once item(s) has been shipped unless you make contact with us directly.
Items can only be delivered to clients doorstep, the delivery service does not allow for products to be taken inside, unpacked or packaging taken away. Ask about specialized delivery options, as well as check for options on checkout.
All claims for units damaged in transit or short delivered must be received within 48' hrs of receiving delivery, we understand that you may sign for unit not knowing that inside the box it may be damaged, we need you to check this as soon as the fridge is received because for us to lodge a claim with our courier we only have a small window of opportunity.
Like most retailers that provide delivery services, an E-Marketplace website like ours can only guarantee the delivery of items to the shipping address as specified by our customers. It is the responsibility of the customers to evaluate and decide if their shipping address is suitable for the product to be delivered via courier, with regards to flights of stairs, steep driveways and busy metro areas, consideration for courier is needed. We will not cover any extra costs incurred for these deliveries if no prior arrangements are made by the client. If you require units to be taken up or down flights of stairs or taken inside your premises you must arrange prior and pay the extra costs involved, if any are required.
Bar Fridges Australia will not be held responsible for any item reported missing once the item has been successfully delivered to the specified shipping address, even if the client has authorized delivery while away from premises.
* Deliveries will ship from one of our warehouses within 48 hrs of receiving funds, sometimes these deliveries then go to a bulk depot where they are then on forwarded to our group of carriers. So it can be 7-10 days before it makes it onto a truck for actual delivery. We understand this timing is not ideal but we are now using 3 of the best and safest delivery methods that we have been able to find since starting in 1996. It is more about quality service and getting units delivered safe (no breakage) that we focus on.
For delivery to major States, Territory cities and their surrounding areas, please allow 6-8 working days from the date of clearance of payment. For delivery to more remote or rural areas, please allow a further 4-5 days. Most deliveries are 4-6 days.