Bunnings Warehouse

Avoltrix

Avoltrix

At Avoltrix, we're committed to bringing quality products that make everyday living easier, more enjoyable, and more affordable. Based in Sydney, we proudly serve customers across Australia with responsive local support and a growing range of products for the home, fitness, outdoor living, and beyond.

Our carefully selected collection includes home furniture, gym and fitness equipment, outdoor essentials, home décor, and a wide variety of lifestyle products. By offering diverse categories in one place, we make it easier for customers to find quality products without compromising on value.

Strong Manufacturing Partnerships

Our strength lies in our close partnerships with experienced manufacturers. We work directly with carefully selected factories that share our commitment to quality, efficiency, and continuous improvement.

Every product goes through strict quality control processes, from material sourcing and production to final inspection, ensuring consistent standards across our entire product range. Our manufacturing network also provides substantial production capacity, allowing us to maintain reliable supply while meeting growing market demand.

By eliminating unnecessary middlemen and working closely with our manufacturing partners, we're able to offer premium-quality products at highly competitive prices.

“Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.”

Avoltrix Shipping Policy

We ship to all locations across Australia, including metropolitan, regional, and remote areas in all states and territories (NSW, VIC, QLD, SA, WA, TAS, ACT, and NT).

Shipping is free on all orders. Orders are dispatched within 2 business days of payment confirmation using our network of trusted couriers. The carrier assigned to your order may vary depending on your location and the size of the item.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your delivery in real time.

Please see the estimated delivery timeframes below:
Metro areas: 1–4 business days
Regional areas: 3–10 business days
Remote areas: 10–15 business days

Please note that delivery times are estimates only. Delays may occur during peak periods, adverse weather conditions, or for deliveries to remote locations. We appreciate your patience in these circumstances.

If your order arrives damaged or does not arrive within the expected timeframe, please contact us directly using the Contact Seller function on the Bunnings Marketplace. We will work with you to resolve the issue as quickly as possible, including arranging a replacement or refund where applicable. Nothing in this policy limits your rights under the Australian Consumer Law.

If a delivery attempt is unsuccessful because no one is available at the address to receive the parcel and no safe drop location is available, the courier may leave a card or notification with instructions for collection or redelivery. Any redelivery fees may apply only when the unsuccessful delivery is due to the customer being unavailable to receive the parcel. No redelivery fee will apply where the issue is caused by the seller or courier. Any applicable fees will be communicated before any additional charge is incurred. This does not affect your rights under the Australian Consumer Law.

Avoltrix Return Policy

Return Policy

Your rights under the Australian Consumer Law (ACL) apply to all purchases and are not affected by this policy. Nothing in this return policy limits or excludes any rights you have under the ACL.

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Change of Mind Returns

We want you to love your purchase. If you change your mind, you may return most items within 14 days of the purchase date, subject to the following conditions:

- The item must be unused and in its original condition
- All original packaging, accessories, and documentation must be included
- Proof of purchase is required

Return Shipping – Change of Mind:
Return shipping costs are the responsibility of the customer. We strongly recommend using a tracked and insured service, as we are unable to accept responsibility for items lost or damaged in transit before they reach our warehouse.

Refunds – Change of Mind:
Once the returned item is received and inspected, we will process a refund to your original payment method. A restocking fee may apply to change-of-mind returns. This fee applies to change-of-mind returns only and does not apply to returns made under the ACL.

Exclusions (Change of Mind Only):
The following items are not eligible for change-of-mind returns: items that have been used, assembled, or are not in a resaleable condition; items returned without original packaging or accessories.

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Faulty, Damaged, Incorrect, or Not-as-Described Items

If your item arrives faulty, damaged, incorrect, or does not match the product description, please contact us promptly. Under the Australian Consumer Law, you are entitled to a remedy, which may include:

- A full refund
- A replacement with the same or equivalent item
- Repair of the faulty item

Return Shipping – Faulty or Incorrect Items:
We will cover the cost of return shipping for items that are faulty, damaged, not as described, or otherwise covered under the ACL. Do not return an item before contacting us, as we will provide return instructions.

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Warranty

Most products are supported by a manufacturer's warranty. Warranty periods vary by product — please refer to the product description for details. Warranty claims cover manufacturing defects and faults under normal use.

To make a warranty claim, please contact us within the warranty period with your proof of purchase and a description of the issue. We will assess the claim and arrange a repair, replacement, or refund as appropriate.

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How to Request a Return

To initiate any return — whether for change of mind, a faulty item, or a warranty claim — please use the Contact Seller function within your Bunnings Marketplace account. We will respond within 1 business day with return instructions.

Please do not send items back before receiving approval, as unauthorised returns may not be processed.