All items are dispatched from our warehouse in Sydney and only deliver to addresses within Australia. Please note that Not all products are available in all areas.
Under normal conditions, delivery will take between 3 and 8 working days after dispatch, depending on your location. Remote areas will required longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order.
Delivery partners normally drop the items at the ground floor level only or at your front door.
Combined postage for different products is not available as fees normally depend on size and weight.
Products may be dispatched in more than one carton, and sometimes shipping is done by multiple deliveries.
We aim to dispatch all products within one to two working days after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
If you change your mind about your purchase and wish to return the item after receiving it, please make sure products are in its original package and return the item in 7 days after receiving it. And please note that applicable freight fees will be deducted from your refund.
Please note that it will be taking longer time to deliver during peak season such as Black Friday, Christmas, Boxing Day and etc. Please allow extra 3-5 business days for delivery during those periods.
Buyers must agree with the above postage and handling terms before purchase.