Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsAukey
AUKEY STORE is your go-to destination for mobile technology and accessories. Specializing in power and charging solutions, we offer a comprehensive range of premium products including chargers, wireless chargers, power banks, and USB cables. Enhance your daily tech experience with our innovative and reliable solutions, designed for convenience and performance.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly
by Bunnings' Trusted Sellers
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly
by Bunnings' Trusted Sellers
Aukey Shipping Policy
Order Processing
Orders are processed and dispatched within 1–2 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
During promotional periods or peak seasons, dispatch times may be slightly longer. If there is an unexpected delay, we will notify you as soon as possible.
Shipping
We ship Australia-wide using trusted courier partners. Shipping options and costs are displayed at checkout.
Estimated delivery is 3-5 business days after dispatch, and may vary depending on your location, courier services, weather conditions, or other circumstances beyond our control.
Tracking
Where available, tracking information will be provided once your order has been dispatched. You can use the tracking details supplied to monitor your shipment's progress.
Delivery Enquiries
If you have any questions regarding your delivery, shipping status, or a delayed order, please contact us via the Contact Seller link in your Bunnings order confirmation email.
Delivery Issues
If your order arrives damaged, appears to be lost, or you receive the incorrect item, please contact us as soon as possible via the Contact Seller link in your Bunnings order confirmation email so we can investigate and assist you promptly.
Shipping Delays
While we aim to deliver all orders within the estimated delivery timeframe, delays may occasionally occur due to circumstances outside our control, including courier delays, severe weather, or peak shipping periods. We appreciate your patience and will work with our delivery partners to resolve any issues as quickly as possible.
Orders are processed and dispatched within 1–2 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
During promotional periods or peak seasons, dispatch times may be slightly longer. If there is an unexpected delay, we will notify you as soon as possible.
Shipping
We ship Australia-wide using trusted courier partners. Shipping options and costs are displayed at checkout.
Estimated delivery is 3-5 business days after dispatch, and may vary depending on your location, courier services, weather conditions, or other circumstances beyond our control.
Tracking
Where available, tracking information will be provided once your order has been dispatched. You can use the tracking details supplied to monitor your shipment's progress.
Delivery Enquiries
If you have any questions regarding your delivery, shipping status, or a delayed order, please contact us via the Contact Seller link in your Bunnings order confirmation email.
Delivery Issues
If your order arrives damaged, appears to be lost, or you receive the incorrect item, please contact us as soon as possible via the Contact Seller link in your Bunnings order confirmation email so we can investigate and assist you promptly.
Shipping Delays
While we aim to deliver all orders within the estimated delivery timeframe, delays may occasionally occur due to circumstances outside our control, including courier delays, severe weather, or peak shipping periods. We appreciate your patience and will work with our delivery partners to resolve any issues as quickly as possible.
Aukey Return Policy
At Aukey Australia, we offer a hassle-free return policy for most products* within 14 days of the delivery date. Returns can be processed for either a refund or exchange, excluding any original shipping charges (if applicable) for change-of-mind returns. To qualify for a change-of-mind return, items must be in brand-new, unused, and unaltered condition**. Please ensure the original sales receipt accompanies your return. Refunds will be credited to the original payment method.
If the return is due to our error (e.g., incorrect or defective item), we will cover the reasonable return shipping costs where required under the Australian Consumer Law.
For any returns, please contact us via the Contact Seller link in your Bunnings order confirmation email.
Faulty, Damaged, Incorrect or Not-as-Described Products
If you receive a product that is faulty, damaged, incorrect or not as described, please contact us via the Contact Seller link in your Bunnings order confirmation email.
We will assess the issue and provide an appropriate remedy in accordance with the Australian Consumer Law, which may include a repair, replacement or refund, as applicable.
Where a return is required for a product covered by the Australian Consumer Law, we will provide appropriate return instructions and cover reasonable return shipping costs where required by law.
Nothing in this Return Policy limits or excludes your rights under the Australian Consumer Law.
Change-of-Mind Returns
Change-of-mind returns are subject to the 14-day return period and the applicable product conditions stated above.
*Certain items may not be eligible for change-of-mind return, or may have different change-of-mind return conditions, as indicated in the product description. These conditions do not limit or exclude any rights or remedies available under the Australian Consumer Law.
**Items returned for change of mind in a condition showing signs of wear or with missing accessories may incur a 20% restocking fee, where permitted by law. This fee does not apply where the return relates to a faulty, damaged, incorrect or not-as-described product or where the customer is exercising rights under the Australian Consumer Law.
Any original shipping charges and change-of-mind return costs are the customer's responsibility unless otherwise agreed or required under the Australian Consumer Law.
For any returns, please contact us via the Contact Seller link in your Bunnings order confirmation email.
Australian Consumer Law
Nothing in this Return Policy limits, excludes or modifies any rights or remedies available to you under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
If the return is due to our error (e.g., incorrect or defective item), we will cover the reasonable return shipping costs where required under the Australian Consumer Law.
For any returns, please contact us via the Contact Seller link in your Bunnings order confirmation email.
Faulty, Damaged, Incorrect or Not-as-Described Products
If you receive a product that is faulty, damaged, incorrect or not as described, please contact us via the Contact Seller link in your Bunnings order confirmation email.
We will assess the issue and provide an appropriate remedy in accordance with the Australian Consumer Law, which may include a repair, replacement or refund, as applicable.
Where a return is required for a product covered by the Australian Consumer Law, we will provide appropriate return instructions and cover reasonable return shipping costs where required by law.
Nothing in this Return Policy limits or excludes your rights under the Australian Consumer Law.
Change-of-Mind Returns
Change-of-mind returns are subject to the 14-day return period and the applicable product conditions stated above.
*Certain items may not be eligible for change-of-mind return, or may have different change-of-mind return conditions, as indicated in the product description. These conditions do not limit or exclude any rights or remedies available under the Australian Consumer Law.
**Items returned for change of mind in a condition showing signs of wear or with missing accessories may incur a 20% restocking fee, where permitted by law. This fee does not apply where the return relates to a faulty, damaged, incorrect or not-as-described product or where the customer is exercising rights under the Australian Consumer Law.
Any original shipping charges and change-of-mind return costs are the customer's responsibility unless otherwise agreed or required under the Australian Consumer Law.
For any returns, please contact us via the Contact Seller link in your Bunnings order confirmation email.
Australian Consumer Law
Nothing in this Return Policy limits, excludes or modifies any rights or remedies available to you under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.