We aim to deliver new products for the gaming community that break new market standards and complement the eSports scene. Quality, design and technological excellence are the pillars sustaining our philosophy.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers

•\tShipping available within Australia only
•\tStandard 1-2 days business dispatch timeframe
•\tEstimated Delivery Time Frame: 3-14 business days depends on location
•\tWe do not ship to PO Boxes or Parcel lockers

Please contact our customer service team immediately if:

-Your product was damaged during transit
-You wish to make a warranty claim for any product you have purchased
-You are not satisfied with any product that you have purchased

Return Process

If you wish to make a return under this policy, you will need to:
1. Contact us via your order confirmation by selecting 'Contact Seller'

2. A member of the Aerocool support team will determine if a return is acceptable in the circumstances. Where a return is appropriate, we will issue you with a Return Authorisation Number ("RA Number"). At this time, our support team will provide you with any additional details that you may require to complete the return process

3. Once an RA Number has been issued to you, you must return the product to Aerocool within 14 days. If Aerocool has not received the returned product within the 14 days, the return case will be closed. Please contact our support team if you will not be able to return the product within this 14 day period.

4. Once AONEX has received the product, it will assess the product to determine if the return will be accepted and a refund provided.

5. For Change of Mind returns, Customer need to arrange return of the item back to us in original packaging. We charge 10% restocking fees as well.