The best range of quality electronics at affordable, unrivalled pricing, combined with class-leading customer sales and support.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

We aim to provide a reliable and efficient delivery service for all orders placed through Bunnings Marketplace.

Dispatch Timeframe

Orders will be dispatched within 3 business days of receiving the order.

Shipping Method and Carrier

Orders will be shipped using Australia Post.

Shipping Coverage

We ship to Australian delivery addresses serviced by Australia Post. Delivery to remote or regional areas may take longer than the standard estimated timeframe.

Shipping Costs

Applicable shipping costs will be displayed at checkout before the order is placed.

Estimated Delivery Time

Once dispatched, orders are generally expected to arrive within 3–7 business days, depending on the delivery location. Deliveries to remote or regional areas may take longer.

Tracking

Once your order has been dispatched, tracking information will be updated against your Bunnings Marketplace order so you can track the delivery through the available tracking details.

Delivery Delays

Delivery timeframes are estimates and may be affected by circumstances outside our control, including carrier delays, weather events, public holidays, or delays affecting remote and regional areas. If your order has not arrived within the expected timeframe, please contact us using the Contact Seller function through your Bunnings order.

Damaged or Missing Deliveries

If your order arrives damaged, is missing, or has an issue with the delivery, please contact us through the Contact Seller function as soon as possible and provide your order details and relevant information about the issue. We will work with you to investigate and resolve the matter.

Nothing in this shipping policy limits or excludes any rights or remedies available to you under the Australian Consumer Law (ACL).

For any return or enquiry, please contact us using the Contact Seller function available through your Bunnings order.

Change-of-Mind Returns

We are happy to accept eligible change-of-mind returns within 30 days of the original purchase.

For change-of-mind returns:

The item must be unused, in its original packaging, and in resalable condition.
Machines and motors that have been used are not eligible for change-of-mind returns.
Machines must be returned in the sealed manufacturer packaging and in new condition.
If the original seal has been removed, a 20% restocking fee may apply to eligible change-of-mind returns.
Return postage costs are the responsibility of the customer for change-of-mind returns, including where the item does not fit the customer's machine or the customer changes their mind after purchase.
If free postage was provided with the original order, the applicable return costs may still be deducted from the refund for an eligible change-of-mind return.
Faulty, Damaged, Incorrect or Not-as-Described Items

If an item arrives faulty, damaged, incorrect, or is not as described, please contact us through the Contact Seller function as soon as possible. We will assess the issue and, where applicable, arrange a repair, replacement, or refund.

Return postage for items confirmed to be faulty, damaged, incorrect, or not as described will be covered by us where required.

Please note that a product not meeting an individual customer's expectations does not necessarily mean the product is faulty. However, this does not affect your rights under the Australian Consumer Law (ACL).

Australian Consumer Law

Nothing in this policy excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law (ACL). Where a product has a consumer guarantee failure under the ACL, you may be entitled to a repair, replacement, refund, or other remedy as required by law.

Any restocking fee, return condition, or other exclusion in this policy applies only to eligible change-of-mind returns and does not limit your rights under the ACL.

How to Request a Return

To request a return, please contact us using the Contact Seller function through your Bunnings order. Please provide your order details and the reason for the return. We will provide instructions on the return process and advise whether the item qualifies for a refund, repair, or replacement.