Australia’s Best Value Home Furnishings organisation since 2019 which mainly deals in products made of natural materials , handmade by small scale industries and advocating the idea of sustainability.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Shipping and Delivery
1.\tSubject to this Agreement, goods will be supplied as shown on your order confirmation, which will be provided to you by email.
2.\tWe will use our best endeavours to meet stated timeframes for delivery, however, from time to time particularly during busy periods, our shipping service providers may suffer delays beyond our control. Please allow up to 30 days delivery (for standard and express shipping).
3.\tStandard and express shipping are subject to different fees and charges. In addition, certain goods (including large and bulky items or special orders) may be subject to additional charges. All shipping charges will be made available to you at checkout.
4.\tSome orders may not require a signature and will be left in a safe place at your delivery address in accordance with our courier partner's standard practices.
5.\tA signature may be required for some deliveries and some marketplace orders. You are responsible for ensuring you are able to accept delivery. We won’t be responsible:
a.\tfor late delivery where attempted delivery has occurred on or before the stated delivery time-frames;
b.\tfor lost or missing parcels that have been signed for at your selected delivery address (regardless of whether or not you have personally accepted delivery);
c.\tfor lost or missing parcels left at your chosen location where you have expressly given authority to leave with the item's carrier.
6.\tWe reserve the right to change, modify or discontinue any delivery options at our absolute discretion.

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.

Change of Mind Returns
1. We will allow a return for store credit or exchange product where you have changed your mind, provided that the item in question is:
? returned within 14 days of receiving order;
? as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
? in a resalable condition; and
? not damaged in any way.
2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
3. To return your item for change or mind, you must follow our returns process,
4. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by us or the seller, you will not be eligible for a credit or exchange. We recommend you insure high value items that you return for change of mind.
5. You may be provided with a product exchange, refund or store credit (at our discretion only when the returned product is received, and it complies with the requirements of clause 1.
6. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address
7. Change of mind returns are not accepted for intimates, which includes Pillows , cushions , baby products due to hygienic reasons. Remedies for defective goods are still available

Problems with your goods
1. If you have a problem with your goods, please contact us via the 'Contact Seller' link in your email order confirmation. We will investigate your issues and advise you whether your product may be returned and, where required, provide you with instructions on how to return your goods.
2. You are responsible for the return of your goods unless it is unreasonable for you to do so (such as large or bulky items) and in such circumstances we will arrange for them to be collected from you. Where we collect goods, you may still be required to assist us with the returns process (such as disassembling assembled items), and we will work with you to ensure this is as smooth and efficient as possible.
3. Once an item is returned we will either inspect your goods and investigate any claimed defect or in some cases, send the goods to third parties for assessment and/or repair. Where applicable we provide a remedy in relation to your goods.
4. If we do not believe a remedy is applicable upon inspecting your goods (for example, where we believe the goods have been misused, or there was a failure to use in accordance with manufacturer's instructions, used it in an abnormal way or there has been a failure to take reasonable care), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment.
5. Refunds will be issued using the payment method used for purchase.
6. We aim to process refunds and replacements within 28 days of receipt by us of the original product, however, depending on your item and the number of returns in our system, this may take longer.

Defective Goods
1. All goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement for or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
2. Goods that you purchase may contain warranty documents on or inside the packaging provided by the manufacturer of the product. You should contact the manufacturer identified on the warranty document to determine whether or not the warranty applies to the goods in Australia and, if so, how you should go about making a claim under such a warranty.