Western Furniture have been sourcing and selling products since 2001. We understand that our customers are shopping for great value, in-style products, from a business who they can trust.
We work closely with our suppliers and manufactures to ensure our products meet or exceed our customers expectations as well as our own. We do strict quality control checks on our products prior to them leaving our suppliers and we also build new products when they arrive to ensure they do what they say they do.

Western Furniture works efficiently to process all orders and rectifies issues just as efficiently and we are here to help make your house a Home.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

All items purchased from Western Furniture will be sent from either our Melbourne or Perth warehouse direct to you. Depending on the item(s) you order and the destination of your order, this will dictate which warehouse(s) your item will be dispatched from. And whether your order will be sent on one or multiple consignments. Shipping time frames will be between 3 - 8 Business days depending on order destination and shipping location. Remote locations at times can unfortunately take slightly longer than the above estimates. Please note that the above mentioned shipping time frames can be impacted by peak trade periods or natural disasters that effect shipping lines and networks. During such times please allow up to 3 - 5 extra business days for orders to arrive to you. We endeavor to have your order picked and ready for dispatch the same business day your order is placed if not the following. A tracking number for your order will be sent to your registered email once collection by the courier has occurred. Please use this tracking number to follow your purchases journey to your chosen destination. Depending on the item(s) you purchase and the destination of your order we will choose the most efficient and effective courier. The courier chosen for your delivery will be ascertainable by the tracking information we send to you once collection of your order has occurred. Most couriers will not contact you prior to delivery so please keep an eye on your tracking so you can ensure someone is home to take receipt of your delivery or alternatively you can opt for Authority to Leave (ATL) when you place your order. This enables to courier to leave your item in a safe place at the delivery location if no one is at home to accept the delivery. Should you have a change of mind on your purchase once shipping has occurred the real cost of shipping the item to you will be deducted from your refund and not the discounted flat rate shipping that we offer. Should you need to return the item for a change of mind please contact us via the contact seller link in your Bunnings order confirmation email. Unfortunately we currently only ship to Australian Residential or Australian Business Addresses. Due to the size and nature of the products we sell and the couriers we use Post Office Boxes or Australia Post Parcel Lockers are unable to be delivered too. Buyers must agree with and take note of the above Shipping Terms and Conditions when placing their orders with us.

Please check your order has all parts required and no damage upon arrival, contacting us within 30 days via the contact seller link in your Bunnings order confirmation email if you have any issues or require a return of your purchase. Such issues may include
*Your product was damaged during transit.
*You wish to make a warranty claim for any product you have purchased
*You are not satisfied with any product that you have purchased
*A product you purchased is missing parts
Our Team will then discuss the options available to you for a return based on the issues or concerns you have. Our Service team will provide instructions and details regarding the return which must be followed to enable correct processing of your return and any applicable refund. Failure to follow this return policy by contacting our customer service team first will delay our ability to remedy any issues.
Any applicable dispatch fees will be deducted from your refund where a return is considered a change of mind. This also applies to orders placed where dispatch has already occurred and you contact us to cancel the order prior to its arrival to your chosen destination.
Change of mind returns are available up to 20 days after you have received your item if the item is in its original packaging. The Item is in an “as new condition” and where applicable the item has not been assembled, laundered, modified, or used. In such cases any applicable dispatch fees will be deducted from your refund. Cost of the return will be at the customers expense but can be organized by our customer service team and such cost will also be deducted from your refund.