Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsWesco Hub
Wesco Hub is where style meets affordability. We are passionate about bringing designer furniture to everyone, making beautifully crafted pieces accessible for every home and space. With a wide range of designs to match any aesthetic, you’ll find the perfect piece to reflect your unique style.
At Wesco Hub, we believe in family, living well, and giving back. Our furniture is designed to create spaces where memories are made, stories are shared, and moments are cherished for years to come.
Discover timeless pieces that blend quality, comfort, and affordability—because your home deserves the best.
“Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.”
At Wesco Hub, we believe in family, living well, and giving back. Our furniture is designed to create spaces where memories are made, stories are shared, and moments are cherished for years to come.
Discover timeless pieces that blend quality, comfort, and affordability—because your home deserves the best.
“Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.”
Wesco Hub Shipping Policy
Shipping & Delivery Policy
General Information
At Wesco Hub, we aim to provide customers with a simple and efficient shopping experience. We continually strive to offer competitive delivery costs and the shortest possible wait times.
•\tOnce items are added to your cart, the checkout system will automatically calculate delivery costs based on each item’s weight, size, and your delivery location.
•\tChanges to the delivery address or delivery time after placing an order may incur additional charges, which we reserve the right to add to your original delivery fee.
•\tDelivery estimates shown at checkout are based on delivery to the front door of a ground floor. Requests for delivery beyond this point must be made before placing an order. Approval is subject to courier availability and payment of additional service fees.
Dispatch & Coverage
•\tOrders are shipped within the specified lead time after full payment is received. You will receive an email notification once your item has been dispatched.
•\tWe deliver most products Australia-wide. In some cases, delivery may be limited to metropolitan areas, as indicated on the product listing.
•\tInternational delivery is not available at this time.
•\tWe work with third-party delivery providers to deliver products nationwide. Your order will be sent to the delivery address provided at checkout or updated through our Customer Care team before dispatch.
Delivery Restrictions
•\tWe cannot deliver to PO Boxes or Parcel Lockers, as most products are too large.
•\tMost deliveries require a signature upon receipt. If you are not home, a card may be left, requiring collection from an Australia Post outlet or re-delivery arrangements with the courier.
•\tDelivery is limited to the ground floor front door. Couriers will not deliver beyond this point in multi-story buildings.
•\tWe reserve the right to refuse delivery to locations considered high risk or inaccessible by standard courier services.
Delivery Timeframes
We endeavour to dispatch all orders from our Melbourne warehouse within 3–7 business days of payment. Delivery times vary by location and product type:
Small Orders & Non-Fragile / Non-Bulky Items
•\tMelbourne (Metro): 2–5 business days
•\tSydney & Adelaide (Metro): 3–10 business days
•\tBrisbane (Metro): 3–10 business days
•\tPerth (Metro): 5–10 business days
Large Orders & Fragile / Bulky Items
•\tMelbourne (Metro): 3–10 business days
•\tSydney & Adelaide (Metro): 6–15 business days
•\tBrisbane (Metro): 6–15 business days
•\tPerth (Metro): 14–20 business days
•\tRural areas, delays, or larger orders may take up to 28 business days.
•\tDelivery times are estimates only and cannot be guaranteed. We are not liable for losses due to delivery delays.
Delivery Failure
•\tPlease ensure your delivery information is correct before placing an order. Incorrect addresses may result in additional shipping charges.
•\tIf delivery fails due to customer error or fault after 21 days or 2 attempts (whichever occurs first), we reserve the right to cancel the order. In such cases, a refund will be issued minus delivery and handling fees.
Redelivery Fees
•\tA redelivery fee applies if you are not home when delivery is attempted.
•\tFor most furniture deliveries, couriers will contact you prior to delivery. If you confirm a time but are not available, a redelivery fee will be charged.
•\tFor “free shipping” orders, the redelivery fee is typically 75% of the original freight charge.
Replacement Orders
•\tReplacement orders will be delivered to the same address used for the original order.
Incorrect Product Delivered
•\tOn rare occasions, the wrong product may be shipped. If this occurs, notify us within 3 days of receiving the delivery.
•\tWe will send the correct product and arrange pick-up of the incorrect item at no cost to you.
Faults & Damages
•\tIf a product or its packaging is clearly and significantly damaged upon arrival, take photos or video evidence, refuse delivery, and contact us immediately.
•\tIf you discover faults, missing parts, or manufacturing defects after delivery, take clear photos or video evidence and contact us within 3 days of receiving your order.
General Information
At Wesco Hub, we aim to provide customers with a simple and efficient shopping experience. We continually strive to offer competitive delivery costs and the shortest possible wait times.
•\tOnce items are added to your cart, the checkout system will automatically calculate delivery costs based on each item’s weight, size, and your delivery location.
•\tChanges to the delivery address or delivery time after placing an order may incur additional charges, which we reserve the right to add to your original delivery fee.
•\tDelivery estimates shown at checkout are based on delivery to the front door of a ground floor. Requests for delivery beyond this point must be made before placing an order. Approval is subject to courier availability and payment of additional service fees.
Dispatch & Coverage
•\tOrders are shipped within the specified lead time after full payment is received. You will receive an email notification once your item has been dispatched.
•\tWe deliver most products Australia-wide. In some cases, delivery may be limited to metropolitan areas, as indicated on the product listing.
•\tInternational delivery is not available at this time.
•\tWe work with third-party delivery providers to deliver products nationwide. Your order will be sent to the delivery address provided at checkout or updated through our Customer Care team before dispatch.
Delivery Restrictions
•\tWe cannot deliver to PO Boxes or Parcel Lockers, as most products are too large.
•\tMost deliveries require a signature upon receipt. If you are not home, a card may be left, requiring collection from an Australia Post outlet or re-delivery arrangements with the courier.
•\tDelivery is limited to the ground floor front door. Couriers will not deliver beyond this point in multi-story buildings.
•\tWe reserve the right to refuse delivery to locations considered high risk or inaccessible by standard courier services.
Delivery Timeframes
We endeavour to dispatch all orders from our Melbourne warehouse within 3–7 business days of payment. Delivery times vary by location and product type:
Small Orders & Non-Fragile / Non-Bulky Items
•\tMelbourne (Metro): 2–5 business days
•\tSydney & Adelaide (Metro): 3–10 business days
•\tBrisbane (Metro): 3–10 business days
•\tPerth (Metro): 5–10 business days
Large Orders & Fragile / Bulky Items
•\tMelbourne (Metro): 3–10 business days
•\tSydney & Adelaide (Metro): 6–15 business days
•\tBrisbane (Metro): 6–15 business days
•\tPerth (Metro): 14–20 business days
•\tRural areas, delays, or larger orders may take up to 28 business days.
•\tDelivery times are estimates only and cannot be guaranteed. We are not liable for losses due to delivery delays.
Delivery Failure
•\tPlease ensure your delivery information is correct before placing an order. Incorrect addresses may result in additional shipping charges.
•\tIf delivery fails due to customer error or fault after 21 days or 2 attempts (whichever occurs first), we reserve the right to cancel the order. In such cases, a refund will be issued minus delivery and handling fees.
Redelivery Fees
•\tA redelivery fee applies if you are not home when delivery is attempted.
•\tFor most furniture deliveries, couriers will contact you prior to delivery. If you confirm a time but are not available, a redelivery fee will be charged.
•\tFor “free shipping” orders, the redelivery fee is typically 75% of the original freight charge.
Replacement Orders
•\tReplacement orders will be delivered to the same address used for the original order.
Incorrect Product Delivered
•\tOn rare occasions, the wrong product may be shipped. If this occurs, notify us within 3 days of receiving the delivery.
•\tWe will send the correct product and arrange pick-up of the incorrect item at no cost to you.
Faults & Damages
•\tIf a product or its packaging is clearly and significantly damaged upon arrival, take photos or video evidence, refuse delivery, and contact us immediately.
•\tIf you discover faults, missing parts, or manufacturing defects after delivery, take clear photos or video evidence and contact us within 3 days of receiving your order.
Wesco Hub Return Policy
Return Policies
Change of Mind Returns
At Wesco Hub, we understand that sometimes you may change your mind about the products you purchase. We want you to enjoy your shopping experience with us. If you change your mind, you may return the product within 14 days of receiving it.
• You are responsible for all shipping and handling costs associated with a change-of-mind return (including any taxes or duties), regardless of any free or discounted shipping promotions applied to your order. This includes both the original shipping cost to you and the cost of returning the product to us.
• Products returned for change-of-mind reasons must be in as-new condition and securely packaged in the original packaging. This means the product must not have been used, assembled, damaged, washed, or laundered.
Products Not Eligible for Change-of-Mind Returns
• Products described as made to order
• Mattresses and bedding (including quilts, duvets, pillows, mattress toppers, protectors, and underlays)
• Clearance items (any item labelled "clearance" on the site)
• Personalised items
• Gift cards
• Other select items noted on the product description page
• Items intended for commercial or non-domestic use
• Items assembled or installed by Wesco Hub or our contractors upon delivery
Within 5 business days of receiving your return, and subject to confirming the product is in as-new condition, we will issue a refund equal to the price you paid, less the original shipping cost (including duties) and any return shipping costs incurred by us.
• Returns delivered in person to our depots, offices, or warehouse facilities will not be accepted.
Shipping & Warranty Policies
Shipping Details
IMPORTANT: Due to OH&S assistance may be required to unload the boxes. Courier/Driver may not be able to assist with carrying the item to your door; please arrange able-bodied person at home to sign for the delivery and assist the driver with unloading. If you require any assistance from the courier/driver additional fees may apply.
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
Estimated Delivery Time Frame: 7-14 business days
Warranties
Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to meet acceptable quality standards and the failure does not amount to a major failure.
Warranty Coverage
Under this warranty, Wesco Hub will repair or replace the product and its components free of charge.
Warranty Exclusions
The warranty does not cover:
• Excluded products: Ex-display items, natural stone products, and clearance items
• Normal wear and tear, including minor chips or superficial blemishes
• Damage resulting from misuse, neglect, or improper maintenance
• Environmental damage caused by inappropriate placement (e.g., outdoors, garages, or non-weatherproof environments)
• Products used for commercial or office purposes unless explicitly stated
• Modified goods or unauthorized repairs
• Natural variations in dimensions, colour, grain, or finish
Inspecting Items Upon Delivery
To ensure prompt resolution of any issues, customers must:
• Inspect items upon delivery
• Report any damages or faults within 3 days of receiving the product
Please note: Items stored in garages, outdoor spaces, or transported to a new location after delivery are not eligible for warranty claims, as we cannot determine where or when the damage occurred.
Assembly Disclaimer
Before beginning assembly, inspect all parts carefully. Do not proceed if any part appears damaged. Claims for items reported as damaged upon arrival will not be accepted once the product has been assembled.
Warranty Claim Requirements
Customers requesting warranty services must provide:
• A detailed description of the service requested (repair or replacement)
• Proof of purchase (invoice or receipt)
• Clear photos or videos showing the issue
Assessment & Resolution
Our team will review your claim and may request additional information if necessary. If approved, we will provide instructions for returning the product or arrange for a repair, replacement, or refund.
Returning Products for Assessment
Products must be returned to our Melbourne warehouse in safe and adequately packaged condition to avoid further damage.
• Customers are responsible for return shipping costs unless the fault is covered under Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
“For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.”
Change of Mind Returns
At Wesco Hub, we understand that sometimes you may change your mind about the products you purchase. We want you to enjoy your shopping experience with us. If you change your mind, you may return the product within 14 days of receiving it.
• You are responsible for all shipping and handling costs associated with a change-of-mind return (including any taxes or duties), regardless of any free or discounted shipping promotions applied to your order. This includes both the original shipping cost to you and the cost of returning the product to us.
• Products returned for change-of-mind reasons must be in as-new condition and securely packaged in the original packaging. This means the product must not have been used, assembled, damaged, washed, or laundered.
Products Not Eligible for Change-of-Mind Returns
• Products described as made to order
• Mattresses and bedding (including quilts, duvets, pillows, mattress toppers, protectors, and underlays)
• Clearance items (any item labelled "clearance" on the site)
• Personalised items
• Gift cards
• Other select items noted on the product description page
• Items intended for commercial or non-domestic use
• Items assembled or installed by Wesco Hub or our contractors upon delivery
Within 5 business days of receiving your return, and subject to confirming the product is in as-new condition, we will issue a refund equal to the price you paid, less the original shipping cost (including duties) and any return shipping costs incurred by us.
• Returns delivered in person to our depots, offices, or warehouse facilities will not be accepted.
Shipping & Warranty Policies
Shipping Details
IMPORTANT: Due to OH&S assistance may be required to unload the boxes. Courier/Driver may not be able to assist with carrying the item to your door; please arrange able-bodied person at home to sign for the delivery and assist the driver with unloading. If you require any assistance from the courier/driver additional fees may apply.
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
Estimated Delivery Time Frame: 7-14 business days
Warranties
Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to meet acceptable quality standards and the failure does not amount to a major failure.
Warranty Coverage
Under this warranty, Wesco Hub will repair or replace the product and its components free of charge.
Warranty Exclusions
The warranty does not cover:
• Excluded products: Ex-display items, natural stone products, and clearance items
• Normal wear and tear, including minor chips or superficial blemishes
• Damage resulting from misuse, neglect, or improper maintenance
• Environmental damage caused by inappropriate placement (e.g., outdoors, garages, or non-weatherproof environments)
• Products used for commercial or office purposes unless explicitly stated
• Modified goods or unauthorized repairs
• Natural variations in dimensions, colour, grain, or finish
Inspecting Items Upon Delivery
To ensure prompt resolution of any issues, customers must:
• Inspect items upon delivery
• Report any damages or faults within 3 days of receiving the product
Please note: Items stored in garages, outdoor spaces, or transported to a new location after delivery are not eligible for warranty claims, as we cannot determine where or when the damage occurred.
Assembly Disclaimer
Before beginning assembly, inspect all parts carefully. Do not proceed if any part appears damaged. Claims for items reported as damaged upon arrival will not be accepted once the product has been assembled.
Warranty Claim Requirements
Customers requesting warranty services must provide:
• A detailed description of the service requested (repair or replacement)
• Proof of purchase (invoice or receipt)
• Clear photos or videos showing the issue
Assessment & Resolution
Our team will review your claim and may request additional information if necessary. If approved, we will provide instructions for returning the product or arrange for a repair, replacement, or refund.
Returning Products for Assessment
Products must be returned to our Melbourne warehouse in safe and adequately packaged condition to avoid further damage.
• Customers are responsible for return shipping costs unless the fault is covered under Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
“For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.”