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SURCHAN & CO PTY. LTD.

SURCHAN & CO PTY. LTD.

Bargene Online Store is one of Australia’s fastest growing online department stores. We offer an unrivalled choice of products with irresistibly low price to guarantee you a joyful online shopping experience.

Why Shopping from Bargene online? Directly sourcing from the manufacturers, our buying team selects only the finest product to ensure the high quality without comprising on price. You will be able to save up to 80% off retail prices. Our massive warehouses stock all the popular items to satisfy all your needs. It operates through the unique warehouse system to deliver the deals direct to your door in great efficiency and satisfaction.

Apart from our modern and comprehensive facility, Bargene dedicated and professional teams of purchasing, marketing, customer service, and distribution centre endeavor to provide an inspirational shopping destination for all ages.

Committed to continuing to grow, Bargene will make every effort to provide you the most convenient and enjoyable online shopping experience.
Provide products that you want.

Bargene Online Store business model is all about you, the customer. That’s why, when you click around our website, you will find and discover all the products that you want and need.
At prices you can afford.

Bargene Online Store prides itself on offering the products you want, for the best prices. As an independent online store, we are able to go straight to the manufacturers, and bypass the agents, importers, wholesalers, distributors and retailers that are usually part of the retail process. By cutting out these expensive middlemen, we can pass the savings on to you, where they belong!
With a safe returns policy.

At Bargene Online Store, we stand behind our products. That’s why we offer refunds on our products up to 14 days after you receive your item. We want you to love your product, so if you want to return it, that’s fine by us. See our full Returns Policy.

Please Note: Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

SURCHAN & CO PTY. LTD. Shipping Policy

Under normal conditions, delivery will take between 3 and 10 working days after dispatch, depending on your location. Remote areas will required longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order.

Please pay attention to shipping exclusions and enter the postcode of your delivery address in the ‘Postage and Payments’ section of the listing. Applicable postage and handling fees will be displayed.

We aim to dispatch all products within one working day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.

If you change your mind about your purchase and wish to return the item after receiving it, please note that applicable freight fees will be deducted from your refund and a 20% re-stocking fee will apply.

SURCHAN & CO PTY. LTD. Return Policy

If you receive a faulty/damaged item, please contact our customer service team for further assistance. We would appreciate it if you can send a photo or short video clip of the faulty/damaged item by email. This is a fast and convenient option for you, and may prevent the need for you to send back the item for a physical inspection.

If an item needs to be returned due to it being damaged, faulty or for a warranty claim, please contact us first as we may have alternatives. Should we decide it needs to be returned, we will arrange for the item to be returned at our expense.

Even if you need to return the item due to a change of mind, please contact us first, as we can arrange return of the item, with the return postage cost deducted from your refund.

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.