Roof Rack World / Sunshade Products - 100% SA owned and operated since 1977. Full range of the most popular roof rack brands and more.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

In today’s fast-paced world, efficiency and reliability are paramount. Sunshade Products Roof Rack World understands the need for quick and hassle-free delivery. When you choose us, you’re not just getting high-quality roof racks and accessories; you’re also signing up for a seamless delivery experience.

Delivery Made Easy

We know that once you’ve placed an order, you’re eagerly anticipating its arrival. That’s why we make it a priority to get your order to your doorstep as swiftly as possible. For domestic delivery, you can expect to receive your order within 5 to 10 working days. We understand that delays can happen, but if your order hasn’t reached you within the expected time frame, our friendly staff is just a phone call away.

Contact Our Support Team

If your order seems to be taking longer than expected, don’t hesitate to reach out to our dedicated support team. When you contact us, please have your reference number ready so that we can assist you more effectively. Our team is here to help, ensuring that you have a smooth and stress-free experience.

Efficient Order Processing

We value your time, and that’s why we strive to process your order promptly. Orders are typically shipped within 48 hours, from Monday to Friday, between 8 am and 5 pm (excluding public holidays). This commitment to efficiency ensures that you get your hands on your products as soon as possible.

Trusted Carriers at Your Service

To ensure the safe and reliable delivery of your orders, we partner with reputable carriers. These carriers include:
- Australia Post
- Direct Freight Express
- Aramex
- Courriers Please
- TNT
- Couriers Please
- APD
- Cochranes

By collaborating with these trusted partners, we can offer you multiple options and a reliable network for a smooth delivery process.

Returns & Refunds Policy

For any returns, please contact us via the "contact seller" link in your Bunnings order confirmation email.

Sunshade Products / Roof Rack World wants you to be completely satisfied with your purchase. If you need to return an item, we're here to help.

Change of Mind Returns

For any change of mind, please contact us first via the "contact seller" link in your Bunnings order confirmation email.

You can return an item for a refund within 14 days of delivery if:

- The item is unused, uninstalled, and in original resaleable condition.
- All original packaging, accessories, and manuals are included.
- You provide proof of purchase (Bunnings order number or invoice).

The refund covers the value of the goods only and excludes original freight charges. If the above conditions are not met, the return may be refused.

Faulty, Damaged, or Incorrect Items

If your item arrives faulty, damaged, or different from what you ordered, contact us within 7 days of delivery via your Bunnings order confirmation email.

We may request photos or ask you to return the item for inspection.

Once verified, we will issue a full refund (including return shipping costs) in line with your rights under the Australian Consumer Law.

How to Return an Item

After contacting us, we'll confirm your return eligibility and provide return instructions or a prepaid shipping label where applicable.

Please package the item securely (we recommend bubble wrap or similar protective material) and include a copy of your invoice or Bunnings order number inside the parcel.

Important: Please use a trackable shipping service or purchase shipping insurance, especially for high-value items. We are not responsible for return parcels that are lost or damaged in transit.

For any questions about a return, please contact us via the "contact seller" link in your Bunnings order confirmation email.