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Sleep Vital

Sleep Vital

Sleep Vital is dedicated to revolutionizing the way Australians sleep by offering innovative, high-quality sleep solutions. With a commitment to enhancing comfort and well-being, Sleep Vital combines advanced sleep technology to deliver products that are both luxurious and reliable.
Our diverse range of mattresses, bedding, and sleep accessories are designed to cater to every individual's unique sleep needs, ensuring a restful night's sleep and improved overall health. At Sleep Vital, we believe that quality sleep is the cornerstone of a healthy lifestyle, and we are passionate about making it accessible to everyone.
Discover the future of sleep with Sleep Vital, where comfort meets innovation. Join us in our mission to create a world where everyone wakes up refreshed and ready to tackle the day.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Sleep Vital Shipping Policy

At Sleep Vital, we are committed to providing you with a seamless and satisfactory delivery experience. Our shipping policy outlines the key details you need to know about receiving your new mattress.

Delivery Timeframe
We strive to deliver your mattress within 7 - 10 business days of placing your order. While we make every effort to meet this timeframe, please note that delivery times may vary based on your location and other factors beyond our control.

Delivery Requirements
To ensure a smooth delivery process, it is essential that you or a designated person is at home to accept the delivery. Our delivery team will require a signature upon receipt of the mattress. This measure is in place to ensure that your order is delivered safely and to the correct address.

Delivery Attempts
If you are not available to accept the delivery at the scheduled time, the mattress will be returned to our factory, and you will be contacted to reschedule delivery. Please note that additional fees may apply for rescheduling.

Contact Information
To facilitate timely communication and delivery, please ensure that the contact information provided during checkout is accurate and up-to-date. This includes your phone number and email address.

Delivery Locations
We currently offer delivery to residential addresses within our service areas. If you have any questions about delivery to your location, please contact our customer service team before placing your order.

Special Instructions
If you have any special delivery instructions or requirements, please notify us at the time of placing your order. We will do our best to accommodate your requests.

Customer Service
For any questions or concerns regarding your delivery, please contact our customer service team. We are here to assist you and ensure your delivery experience is positive and hassle-free. Please contact us via the contact seller link in your Bunnings order confirmation email.

Thank you for choosing Sleep Vital. We look forward to delivering your new mattress and providing you with a great night's sleep.

Sleep Vital Return Policy

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.

At Sleep Vital, we understand the importance of a good night's sleep and the investment you make in choosing the perfect mattress. To ensure your satisfaction and maintain the highest standards of hygiene and quality, we have established the following return policy:

1. Defective or Damaged Products: If you receive a defective or damaged mattress, please contact our customer service team within three (3) days of delivery.
2. Manufacturer's Warranty: All mattresses sold on this website come with a manufacturer's warranty. If you encounter any issues covered under the warranty period, please refer to the warranty information provided with your mattress for instructions on how to proceed.
3. No Change of Mind Returns: Due to hygiene reasons and the personal nature of mattresses, we do not accept returns or exchanges for change of mind. We encourage customers to carefully consider their purchase or contact our customer service team for assistance before making a decision.
4. Exceptions: In exceptional circumstances where a return is deemed necessary and does not fall under the categories mentioned above, such as regulatory requirements, we may consider a return on a case-by-case basis. Please contact our customer service team for further assistance.
5. Return Process: If you believe your mattress is defective or damaged, please contact our customer service team. Our representatives will guide you through the return process and provide instructions on how to return the product.

For any questions or concerns regarding our return policy or your purchase, please don't hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free. Please contact us via the contact seller link in your Bunnings order confirmation email.